Team Manager

2 weeks ago

Parramatta, Australia Gallagher Full time

About Us:
Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND.

Overview:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

There are some great things happening at GB and, we want YOU to be a part of it all

As a Team Manager, you will lead a diverse team of Case Managers, both new and experienced to the NSW Workers Compensation Scheme, lending an opportunity to develop and grow your staff. Reporting into the Branch Manager, you will be supported by a dedicated leadership team and collaborate with specialist hubs including Technical Support, Mental Health, Injury Management and Return to Work.

This role provides a unique opportunity to provide specialist support and grow your career in an exciting direction, and lend your experience to build and grow the technical expertise, operations and processes across the function.

**Responsibilities**:

- Contribute to shaping our culture through high levels of people engagement, with a view to recognising the importance of diversity and increasing our people’s satisfaction levels and having pride in our goals;
- Monitor service performance by establishing clear goals and expectations, tracking progress against goals, ensuring timely feedback, appropriate support, addressing performance deficiencies promptly and recognising and rewarding exceptional performance;
- Lead and mentor your team and provide them with coaching, professional support to ensure they reach their full potential;
- Analyse team performance trends and projections, and implement remedial action to resolve issues where required;
- Promote a culture which ensure compliance to our business processes is adhered to;
- Identify areas of opportunity within your team and the business and take any action to improve outcomes for our customers and people.

Qualifications:

- Extensive experience in the workers compensation space, with strong leadership acumen;
- Exceptional time management and organisational skills;
- Effective coaching ability;
- Highly developed communication skills, with the ability to engage and influence at all levels of organisation;
- A strategic mindset and approach to work;
- A strong sense of team and collaboration;
- A resilient attitude.

  • Team Manager

    2 days ago

    Parramatta, Australia Gallagher Full time

    **About Us**: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Team Manager

    1 week ago

    Parramatta, Australia Westpac Group Full time

    **Team Manager: Payment Service Operations - 39587** **Full-time Permanent** **Hybrid Working Model** **Location - Parramatta, SYD** **How will I help?** Payments Service & Operations is responsible for servicing all customers of the Westpac Group relating to International Payments, Domestic Telegraphic Transfers and New Payments Platform Payments. The...

  • Team Manager

    3 days ago

    Parramatta, Australia Westpac Group Full time

    **Team Manager, 48061 - Permanent Full-time opportunity - Parramatta Location Hybrid working model - currently 2 days in Parramatta office + WFH **How will I help?** We currently have an opportunity for Team Manager to join the Equipment Finance Operations team located in Parramatta. As a Team Manager you will play a pivotal role in managing performance...

  • Team Manager

    2 weeks ago

    Parramatta, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Team Manager

    4 days ago

    Parramatta, Australia Westpac Group Full time

    **Team Manager, Card & Digital Fraud - REQ 54627 - Permanent full-time position - Parramatta locationTake your career up a notch **How will I help? Our Card & Digital Fraud Operations team works to support Westpac Group customers that have experienced online fraud and/or scams. As a Team Manager, you will build a proud culture focused on people care and...

  • Team Manager

    3 days ago

    Parramatta, Australia Westpac Group Full time

    **Team Manager, Card & Digital Fraud - REQ 54627 - Permanent full-time position - Parramatta locationNight shift - attractive penalty rates **How will I help?** Our Card & Digital Fraud Operations team works to support Westpac Group customers that have experienced online fraud and/or scams. As a Team Manager, you will build a proud culture focused on...

  • Team Manager

    1 week ago

    Parramatta, Australia Westpac Group Full time

    Permanent / Full time role - Parramatta location - Hybrid opportunity, 2-3 days in office **How will I help?** The principal purpose of this role is to lead, motivate and coach a team to provide superior service to our customers. The key objective is to create a high performance and customer-centric culture while supporting the business to deliver...

  • Team Manager

    5 days ago

    Parramatta, Australia Westpac Group Full time

    Permanent full time - Paramatta locationHybrid working arrangement - 3 days on office/2 days WFH **What’s the role?** The primary purpose of this role is to lead, motivate, and coach team members to deliver exceptional service. Your leadership will drive team performance to meet objectives, including service levels, productivity and quality. By...

  • Clinical Team Manager

    1 week ago

    Parramatta, Australia Bolton Clarke Full time

    When the Royal District Nursing Service (Victoria) and RSL Care (QLD) came together to become Bolton Clarke, it was with a shared vision in mind. To provide care leadership and services that truly enable, support and celebrate older and younger Australians to live well and age positively. Each day, more than 10,000 Australians welcome the support of our...

  • Clinical Team Manager

    1 week ago

    Parramatta, Australia Bolton Clarke Full time

    Hybrid Full Time permanent role | Parramatta CBD - Excellent opportunity to join a strong and passionate clinical team - Competitive Base Salary + Super + Generous Salary Packaging Benefits **The Role**: The Clinical Team Manager plays a critical role for the effective and efficient use of field resources to achieve optimal service delivery within the State...