
Ao3 Housing Officer
1 week ago
State Government Opportunity, Immediate Start, Maroochydore Location
**Your new company**
Our client is looking for an experienced, motivated AO3 Housing Officer to join their team located centrally on the Sunshine Coast. This position is an exciting opportunity to make your mark in a large government organisation with the opportunity to broaden and grow your skills in the future. You will work with the organisation in a team to provide a high-quality, person-centred social housing and housing assistance service to diverse clients experiencing complex and challenging housing.
**Your new role**
- Managing tenancy arrangements including waitlists, allocations and vacancies; liaising with community and other housing providers on allocation of properties and ensuring departmental compliance as the lessor in all tenancy arrangements
- Conduct home visits to properties and investigate and facilitate the resolution of any tenancy disputes and complaints
- Monitoring and managing outstanding arrears, rent assessments, pay deductions and refunds; actioning sundry debts and collections
- Managing the maintenance of properties and conducting property inspections
- Maintaining accurate client and property records and file notes
- Provide excellent administrative and customer service support for the business
- Creating system files, drafting and sending correspondence
- General front counter and phone support
- Respond to a variety of requests with a matter of urgency and be the face of the company representing their values and vision for the future
- Provide a high level of customer service on a daily basis
- Be able to work autonomously at times and under pressure
- This is a temporary contract working up to 5 days per week, business hours Monday to Friday (8.30-4.30pm).
**What you'll need to succeed**
- Extensive experience in a similar role as an Administrative or Housing Officer.
- You must have exceptional computer literacy, with advanced experience in the Microsoft Office package-Word, Excel and Outlook (Assessments will be conducted upon shortlisting).
- Highly developed organisational skills
- Maturity to handle a range of situations and be able to work to tight deadlines.
- High level interpersonal and oral communication skills and show loyalty with a high level of confidentiality
- Understand and can explain to others how your work and the work of your team contributes to the achievement of broader organisational goals.
- Proactively engage across government and with providers to deliver holistic responses for vulnerable clients who are person-centred in approach
- Embrace new challenges and show resilience during times of change and uncertainty.
- Show strong skills, knowledge and expertise in service delivery with a focus on teamwork and providing person-centred solutions
Knowledge of SAP, T1 Financials/ Tech One or other relevant public programs or private CRM programs will be highly advantageous. Skills testing will be conducted
**What you'll get in return**
You’ll be offered a generous hourly rate of $44.49 per hour plus super and enjoy working in a dynamic and ever evolving environment. You will also have ambitious, like-minded individuals supporting you along the way. There is also potential for career progression within the organisation.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
2828524
-
Ao3 Housing Officer
1 week ago
Sunshine Coast, Australia HAYS Full timeAO3 Housing Officer Job, Sunshine Coast, state government department. **Your new company** Our client is looking for an experienced, motivated AO3 Housing Officer to join their team located centrally on the Sunshine Coast. This position is an exciting opportunity to make your mark in a large government organisation with the opportunity to broaden and grow...
-
Ao3 Administration Officer
1 week ago
Sunshine Coast, Australia Public Sector People Full time**About the Role**: Public Sector People are currently recruiting for an Administration Officer (AO3) position within a State Government Department. As part of the Service Delivery team in Housing and Homelessness Services, you'll play a vital role in providing housing assistance and homelessness support services to Queenslanders most in need. **Key...
-
AO3 Customer Service Officer
2 days ago
Sunshine Coast, Queensland, Australia Public Sector People Full time $60,000 - $80,000 per yearAbout the Role: Public Sector People are currently recruiting for an Administration Officer (AO3) position within a State Government Department. As part of the Service Delivery team in Housing and Homelessness Services, you'll play a vital role in providing housing assistance and homelessness support services to Queenslanders most in need. This will be a...
-
AO3 Project Support Officer
3 days ago
Sunshine Coast, Australia Chandler Macleod Full time $90,000 - $114,000 per yearAO3 Project Support Officer (Administrative)Location: BuderimRate: $ $54.81 per hour + SuperContract: Until 12 December (possible 3-month extension)Work Arrangement: Hybrid About the Role: We are seeking an experienced Project Support Officer (DRFA) to provide high-quality administrative and project support services to our team. In this role, you will work...
-
AO3 Customer Service Officer
3 weeks ago
Gold Coast, Queensland, Australia chandlermacleod Full timeAO3 Customer Service Officer – Education SectorLocation: Gold Coast (South Port)Level: AO3Work Unit: Customer ServiceContract: 7 October 2025 – 27 February 2026Salary: $48 / hour + superWe are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector. These roles are call centre–based,...
-
AO3 Customer Service Officer
3 weeks ago
Gold Coast, Queensland, Australia chandlermacleod Full timeAO3 Customer Service Officer – Education SectorLocation: Gold Coast (South Port)Level: AO3Work Unit: Customer ServiceContract: 7 October 2025 – 27 February 2026Salary: $48 / hour + superWe are seeking AO3 Customer Service Officers on behalf of our client, based on the Gold Coast, to support the Education sector. These roles are call centre–based,...
-
AO3 Project Support Officer
2 days ago
Sunshine Coast, Australia Kingston Human Capital Full time $28,000 - $28,400 per yearWe are currently working with a major Queensland Government Department to appoint a Project Support Officer (AO3 level) in their North Coast Region. This business unit is responsible for the Disaster Recovery Funding Arrangements of the Natural Disaster Program. Your new role Assessment and data entry of submissions and images using electronic data...
-
Project Support Officer
3 days ago
Gold Coast, Australia HAYS Full timeJoin a high-profile State Government department as an AO3 Project Support Officer! **Your new company** Join a high-profile State Government department as an AO3 Project Support Officer on a 6-month contract with possible of extension. **Your new role** In the role of Project Support Officer, you will utilise a broad range of computer software programs...
-
Ao3 Project Communications Support Officer
4 days ago
Gold Coast, Australia HAYS Full timeJoin a high-profile State Government department as an AO3 Project Costing Officer! **Your new company** Join a high-profile State Government department as an AO3 Project Communications Support Officer on a 6-month contract with possible 2 x 12 months' extension. **Your new role** In the role of Project Communications Support Officer, you will utilise a...
-
Ao3 Project Costing Officer
3 days ago
Gold Coast, Australia HAYS Full timeJoin a reputable government department as their new project costing officer on a fix term contract! **Your new company** A reputable, well known government department is seeking an AO3 Project Costing Officer to join their team on a fix term contract. This is a full-time position Monday - Friday based centrally on the Gold Coast with onsite parking...