Ao3 Customer Service Officer

4 days ago

Gold Coast, Australia Chandler Macleod Full time

**About the Company**:
As one of Australia’s largest and leading human resource and consultancy agencies, Chandler Macleod has a proven track record of Unleashing Potential in both people and companies.

We are currently seeking for AO3 Customer Service Officers on behalf of our client based on the Gold Coast to work within the call centre and face to face in the contact centres.

We are looking for Customer Service Officers that can provide accurate information to prospective and existing clients, to sell and on-sell the Region’s programs and services, complete enrolments and receipt payments.

**About the role**:
As a Customer Service Officer, you will have responsibility for the following:

- Represent our client as the first point of contact for clients, including from non-english speaking background.
- Process student enrolments using various payment options.
- Ensure all relevant records are up-to-date and accurate.
- Contribute to the collective achievement of service level agreements and targets.
- Undertake research and development on matters relating to business functions.
- Contribute to improvement in business processes and practices.
- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.

**About You**:
As an experienced Customer Service Officer, you will have
- The ability to rapidly acquire extensive knowledge of products, services and operations.
- Demonstrated achievement in a customer service/call centre environment.
- Demonstrated ability to provide prompt and professional client service by building and sustaining positive relationships, resolving conflict and solving problems.
- Proficiency in the use of Microsoft Office and other relevant specialist software packages
- Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
- Ideally educational background, banking, financial or travel

**Benefits**:

- ASAP Start date
- 12 June - 30 September with possible extension
- Gold Coast Location
- $43.40 / hour + super

We are interviewing immediately, so to be considered for this role APPLY NOW.

  • AO3 Customer Service Officer

    4 days ago

    Sunshine Coast, Queensland, Australia Public Sector People Full time $60,000 - $80,000 per year

    About the Role: Public Sector People are currently recruiting for an Administration Officer (AO3) position within a State Government Department. As part of the Service Delivery team in Housing and Homelessness Services, you'll play a vital role in providing housing assistance and homelessness support services to Queenslanders most in need. This will be a...

  • Ao3 Administration Support Officer

    6 days ago

    Gold Coast, Australia Public Sector People Full time

    Initial 3-month contract | ASAP start! - Fancy working with a High Profile State Gov Department - 2x Roles available Public Sector People are currently recruiting for an AO3 Administration Support Officer to join a High Profile State Gov Department in the Gold Coast. Our client is seeking an experienced and motivated individual to join this busy department...

  • Ao3 Housing Officer

    4 days ago

    Sunshine Coast, Australia HAYS Full time

    AO3 Housing Officer Job, Sunshine Coast, state government department. **Your new company** Our client is looking for an experienced, motivated AO3 Housing Officer to join their team located centrally on the Sunshine Coast. This position is an exciting opportunity to make your mark in a large government organisation with the opportunity to broaden and grow...

  • Ao3 Administration Officer

    1 week ago

    Gold Coast City, Australia Randstad Education Australia Full time

    Overview Randstad is actively recruiting an Administration Officer to serve as a vital support function within a fast-paced service unit. This is an essential role focused on ensuring accurate data management, adherence to operational standards, and the efficient flow of key administrative processes supporting a broad stakeholder base. You'll be responsible...

  • Ao3 Administration Officer

    2 days ago

    Sunshine Coast, Australia Public Sector People Full time

    **About the Role**: Public Sector People are currently recruiting for an Administration Officer (AO3) position within a State Government Department. As part of the Service Delivery team in Housing and Homelessness Services, you'll play a vital role in providing housing assistance and homelessness support services to Queenslanders most in need. **Key...

  • Ao3 Housing Officer

    2 days ago

    Sunshine Coast, Australia HAYS Full time

    State Government Opportunity, Immediate Start, Maroochydore Location **Your new company** Our client is looking for an experienced, motivated AO3 Housing Officer to join their team located centrally on the Sunshine Coast. This position is an exciting opportunity to make your mark in a large government organisation with the opportunity to broaden and grow...

  • AO3 Project Support Officer

    4 days ago

    Sunshine Coast, Australia Chandler Macleod Full time $90,000 - $114,000 per year

    AO3 Project Support Officer (Administrative)Location: BuderimRate: $ $54.81 per hour + SuperContract: Until 12 December (possible 3-month extension)Work Arrangement: Hybrid About the Role: We are seeking an experienced Project Support Officer (DRFA) to provide high-quality administrative and project support services to our team. In this role, you will work...

  • Project Costing Officer

    2 days ago

    Gold Coast, Australia Public Sector People Full time

    State Government Opportunity | AO3 level - 12 month contract + extension | ASAP start - Based in Gaven, Gold Coast | $43.27p/hr + super We are currently working with a high profile State Government department. They are looking to recruit an AO3 Project Costing Officer on a 12month contract with possible extension. About the role: The Project Costing...

  • AO3 Project Support Officer

    2 days ago

    Sunshine Coast, Australia Kingston Human Capital Full time $28,000 - $28,400 per year

    We are currently working with a major Queensland Government Department to appoint a Project Support Officer (AO3 level) in their North Coast Region. This business unit is responsible for the Disaster Recovery Funding Arrangements of the Natural Disaster Program. Your new role Assessment and data entry of submissions and images using electronic data...

  • Ao3 Housing Officer

    7 hours ago

    Gold Coast, Australia HAYS Full time

    Join a reputable government department as an A03 Housing Officer on a short-term assignment **Your new company** A well known government department based centrally on the Gold Coast is seeking an experienced Housing Officer to join their team on a short-term temporary assignment. **Your new role** As the Housing Officer, you will be responsible for: -...