Business Concierge Officer

**Vacancy Details**: - Position: - Organisation Unit: - Location: - Tenure: - Closing: - Synopsis: - **Opportunity to be part of Melbourne's growth and development through impactful investment projects.**: - **Permanent full-time opportunity, offering stability and room for career growth in a dynamic, supportive environment.**: - **$99,022 - $111,457 (dependant on skills & experience) + 11.5% Superannuation** **About City of Melbourne** Situated on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin nation, Melbourne has long been considered one of the world’s most liveable and prosperous cities and a thriving, successful example of multiculturalism and diversity. At the heart of this is the **City of Melbourne**, a proud organisation positioned to excel as a leading capital city by delivering what matters most to those who work, live, study, visit and invest here. We are the **City of Melbourne**, a place to be bold and inspirational. **About the Role** We are currently looking for a **Business Concierge Officer** to join our exciting Invest Melbourne branch. The Business Concierge Officer plays a key role in supporting the Invest Melbourne branch by providing practical advice and guidance to potential investors from intrastate, interstate, and international markets, assisting them with starting, expanding, relocating, or headquartering businesses within the City of Melbourne. Bilingual and multilingual applicants are highly encouraged to apply. **What you will bring to the Role** - An understanding of and strong commitment to customer focused principles and systems and excellence in delivery of customer service. - Degree and/or equivalent qualification or experience in business, program management, communications or engagement, or other relevant experience - Understanding of economic and industry sectors highly desirable - High level written, interpersonal and verbal communication skills, including ability to communicate complex information in a clear and concise manner to a wide audience. - Excellent relationship building and management skills and the ability to deal with a diverse range of stakeholders and managing expectations and needs. - Excellent time management and prioritisation skills, with ability to juggle competing demands whilst being responsible for ensuring all matters are handled in a timely, professional manner with stakeholders informed of progress as appropriate. - Excellent problem-solving abilities, with a demonstrated capacity to think creatively, innovatively and strategically and conceptually to identify obstacles, consider multiple perspectives and distil complex information to create viable options that address future requirements. **What we can offer you at City of Melbourne** - **Attractive Remuneration & Benefits**:Excellent pay package with a range of exciting benefits. Flexible working, salary packaging, excellent leave entitlements; including 20 Weeks paid parental leave, study assistance & great corporate discounts through our CoM Unity Employee Benefits program. - **Career Progression**: Career development support and opportunities to learn new skills within a creative and exciting environment - **Permanent Full Time Opportunity**:Permanent full-time opportunity based in one of our beautiful Melbourne CBD offices. - **Work-Life Balance and Hybrid Working**:At the City of Melbourne, we champion work-life balance; explore alternative work arrangements, including ADO options. - **Vibrant and Ambitious Team**:A collaborative team of passionate people who are dedicated to shaping the future of Melbourne for visitors and residents. **How to Apply** - Attaching your resume - Including a cover letter (max 2 pages) addressing the "What You Will Bring to the Role" requirements.