Concierge

4 days ago

Melbourne, Victoria, Australia National Facility Services Pty Ltd Full time $60,000 - $80,000 per year

National Facility Services has an exciting opportunity available for casual Concierge shifts, working with experienced Building Managers in a high-rise residential buildings in Greater Melbourne. Weekday and weekend work available.

You will be responsible for the delivery of outstanding service, with a focus on the concierge operations of the building.

You will need to possess excellent organisation, time management and attention to detail skills to ensure the highest standards are delivered to the clients and their asset.

Who are we:

National Facility Services (NFS), is a leading, full-service facilities management company specialising in the management of high-rise and low-rise residential developments in Melbourne's central business district and surrounding suburbs. Completely independent, we are a family operated business with an exemplary team of more than 50 staff.  We offer truly specialised expertise and years of industry experience to deliver service that is second to none.

Reporting directly to the Building Manager (BM), you will be required to:

  • Support building operations, as directed by the BM
  • Conduct resident inductions
  • Assist with Amenity reservations
  • Manage residential services such as parcel deliveries
  • Assist with management of service contractors to the building
  • Continually enhance the operation in keeping with the company's philosophy of Customer Service Excellence.
  • Be highly organised and possess strong attention to detail
  • Build productive relationships with residents, clients and service providers

To be successful in this role you must:

  • Be flexible, to be able to work at different times and in different buildings.
  • Be a self-motivated, high-level communicator with a can-do-attitude.
  • Have a passion for customer service
  • Excellent personal presentation standards
  • Have excellent written and oral communication skills
  • Can work autonomously and as part of a team
  • Demonstrate a high level of responsiveness
  • Previous Concierge experience is preferred but training is offered for the right candidate

Benefits and perks:

  • Work with one of Melbourne's leading facilities management providers
  • Opportunities for career growth
  • Above market remuneration and benefits
  • Training and support to develop skills

We at NFS understand and appreciate the time you have taken to apply for this position. Only those successful in gaining an interview will be contacted directly.

Note: Candidates must have full Australian working rights.

How to apply: Provide a current CV and cover letter outlining your experience and what you can bring to NFS.

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