Concierge Officer

2 days ago

Melbourne City Centre, Australia Department of Justice and Community Safety Full time

Utilise your administrative support expertise
- Fixed, Full-Time - 30th June 2025
- VPS Grade 4: $95,102 - $107,905 + Super

The Department of Justice and Community Safety (the department) is seeking a Concierge Officer to provide a critical role within Emergency Recovery Victoria
DJCS Emergency Management
Department of Justice and Community Safety (DJCS) Emergency Management Group includes the department's emergency management accountabilities delivered through Emergency Management Victoria, Emergency Recovery Victoria, Sector Performance and Reform and emergency management statutory entities and offices. The work of the group supports the emergency management sector to work together and to strengthen the capacity of individuals, communities, government, agencies and business to achieve our shared vision of safer and more resilient communities and to rebuild and recover after an emergency.
**The Business Unit**: Emergency Recovery Victoria
Emergency Recovery Victoria (ERV) is responsible for state and regional coordination for all emergencies to help communities build back better and emerge stronger. ERV is a business unit within the Department of Justice and Community Safety. Working directly with impacted communities, all levels of government, agencies and industry, ERV coordinates real, effective and timely support that communities need to recover after a disaster. As well as providing strategic leadership on whole-of-government recovery activities and delivering state recovery outcomes, ERV supports locally led recovery efforts to support councils and ensure that community is at the centre of recovery.
About the Role
The Concierge Officer will be a flexible and proactive problem solver who shows initiative and commitment to positive community outcomes by working efficiently and adapting to changing priorities. This position requires excellent administrative and organisational skills, as well as exceptional relationship management capabilities to collaborate effectively with all levels of staff.
**Some of the duties will include**:

- Receiving, triaging and responding to communication and correspondence
- Coordinating support to affected communities and individuals
- General office management and calendar coordination

To learn more about this role before applying, please read the attached position description.
About You
**To be successful in this role, you will have**:

- Minimum 2 years' experience providing administrative support for senior staff within an organisation
- Experience in community engagement or community development at an operational level
- A current Australian Driver's Licence
- Well-developed office-based computer literacy, including experience with Office 365 elements

Applications close - September 29th
How to Apply
**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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