Customer Service Representative for Omnidesk

3 days ago


West Melbourne, Australia Aftershock PC Full time

**Sales & Customer Service Representative - Omnidesk Australia**:

- Full-time | Monday to Friday | 10:00 AM - 6:00 PM | On-site (Showroom)_

**About Us**
Omnidesk is a leading provider of premium sit-stand desks, ergonomic chairs, and workplace accessories designed to improve comfort, productivity, and wellness. We’re a passionate team that believes in creating workspaces that truly work for people.

**The Role**
We're looking for a customer-focused and tech-savvy Sales & Customer Service Representative to join our team. This is a hands-on role where you’ll be helping customers in our showroom, on the phone, and online, supporting them through every step of their journey with Omnidesk.

**Your Day-to-Day Will Include**:

- Assisting customers in the showroom with product advice and purchases
- Answering inbound phone and online enquiries with a friendly and solutions-based approach
- Creating and managing customer invoices
- Handling incoming and outgoing stock, including coordination with the warehouse and drivers
- Providing basic technical support and troubleshooting for desk setups and accessories
- Ensuring a high level of customer satisfaction across all touchpoints

**We’re Looking For Someone Who Is**:
✔ Comfortable speaking to customers face-to-face and over the phone
✔ Organised and detail-oriented when it comes to invoicing and stock handling
✔ Able to learn technical product knowledge and confidently troubleshoot issues
✔ A great team player with strong communication skills
✔ Proactive, with a customer-first mindset

**Perks & Culture**
At Omnidesk, we offer a relaxed, supportive environment with a genuine team vibe. We love our products, and we love helping people discover their ideal setup.

Pay: $46,460.00 - $79,131.99 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person



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