Customer Service Representative

12 hours ago

Para Hills West, Australia MIDAS SERVICE CENTRE PARAHILLS Full time

With a focus on customer service excellence and working well within a close-knit and highly professional automotive workshop team, we are seeking a **Service Receptionist** for our busy workshop located in Para hills (SA) Ideally, we are looking for a proactive individual who is passionate about the luxury automotive industry.
- Meeting and greeting all Service customers;
- Answering incoming phone calls;
- Managing the Service department bookings;
- Providing administrative support to the Service team; and
- Representing the **Midas Parahills**brand in a professional manner when dealing with customers and their enquiries.

**Essential Applicant Criteria**:

- Excellent customer relations and communication skills (both written and verbal)
- High level of professionalism
- Exceptional time management and organisational skills
- Ability to work in a fast paced environment
- Conscientious and motivated, with a strong eye for detail
- Impeccable personal presentation
- A background in the automotive industry and DMS experience is highly desirable

**About you**

You are a true customer service professional, always striving to ensure you deliver the ultimate experience in each and every interaction. You excel while working in a team environment due to your exceptional communication, organisational and time management skills.

Ideally you have experience working in a automotive industry, and have the ability to explain the value of services and repairs to customers.

**Job Types**: Full-time, Part-time, Permanent, Casual

Pay: $44,580.58 - $77,646.05 per year

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift

Supplementary Pay:

- Overtime pay
- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

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