Change Analyst

5 days ago

Gold Coast, Australia HAYS Full time

Organisational Change Analyst opportunity
The Organisational Change Analyst will report to Executive Coordinator, Program and Project Services for general direction, supervision, management, performance management and to ensure alignment with the defined methodology, standards, processes and tools.
The Organisational Change Analyst will also report to the Program Manager for functional management and direction on day-to-day activities.

**Your new role**
The scope of this position is to manage all user change to ensure a successful project, incorporating communications and any required end user training. The OCM Analyst position will be a ‘hands on’ role. Your Responsibilities:

- Defining the OCM strategy and planning;
- Assist in defining and outlining the proposed project delivery approach;
- Review available documentation from key stakeholders, with a focus on change;
- Managing all project communications to the wider organisation and stakeholder communities;
- Managing all change documentation, end user training and acceptance of change;
- Definition of training needs analysis.

**What you'll need to succeed**
- Practical and technical knowledge, as identified above
- Experience and ability to deliver high quality services to customers and to understand and react responsively to customer expectations
- Ability to manage time and prioritise activities
- Strong interpersonal skills
- Excellent written and communication skills
- Ability to communicate clear explanations regarding OCM and training needs
- Self-motivated individual with the ability to interact with team members to build effective internal relationships

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2751458

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