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Strategic Partnership Manager

2 months ago

Sydney, New South Wales, Australia Square Inc. Full time
{"title": "Strategic Partnership Manager", "content": "Grow Strategic Partnerships

As a Strategic Partnership Manager at Square Inc., you will be responsible for growing and expanding our key strategic partnerships across a defined portfolio of Australia-based mid-market merchants. Your goal will be to exceed profitability targets for Square and our partners.

Key Responsibilities:
  • Develop and execute multi-year account plans in conjunction with our strategic partners.
  • Lead the evolution of our pricing and contract renewal process to establish clear and measurable ROI models for Square and its partners.
  • Deliver a proactive customer growth strategy to drive merchant usage, satisfaction, and revenue growth across our current contracts and new opportunities.
  • Establish clear marketing best practices, optimization strategies, and expansion plans with our partners and monitor performance.
  • Lead merchant advocacy within the Square business.
Requirements:
  • Experience in a client-facing sales/account management/customer success role.
  • Bachelor's degree in a relevant field.
  • Excellent relationship management skills, with the ability to manage complex relationships across all internal and external stakeholders, and build advocacy.
  • Experience in e-commerce or start-up environments with global operations will be highly regarded.
  • Experience covering planning, people management, reporting, and profitability metrics.
  • Experience in B2B sales.
", "lang_code": "en-US"}