Hospitality Operations Manager

1 month ago


Melbourne, Victoria, Australia Grupo Mantra Full time

Grupo Mantra is an iconic hotel located at the start of the Great Ocean Road, offering a unique blend of history and modern amenities. With 12 acres of beachfront property, including tennis courts, bowling green, bocce strip, croquet pitch, and an 18-hole putting green, it's an exceptional destination in itself.

We are seeking a driven and passionate individual to join our team as a casual Hospitality Operations Manager - Food & Beverage Service.

As a key member of our front-of-house operations, you will be responsible for:

  1. Rannging the service during busy periods with high efficiency.
  2. Working closely with your team, motivating them to deliver outstanding results and providing guidance and support when needed.
  3. Assisting with rostering, team development, and coordinating departmental activities.

A current RSA (Responsible Service of Alcohol) certification is essential, along with a strong understanding of restaurant operations, passion for delivering exceptional customer experiences, and a drive to create an amazing atmosphere for every guest.

Your positive attitude and natural leadership skills will be contagious to your colleagues, and you will thrive on contributing to the bigger picture through your dedication to excellence and continuous improvement.

Last but not least, you should be a reliable, level-headed, and adaptable individual who can think outside the box and ensure seamless service delivery. If you possess these qualities and a genuine passion for hospitality, we invite you to apply for this exciting opportunity.



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