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Melbourne Venue Operations Coordinator
1 month ago
Experience exceptional service in a renowned, family-owned restaurant and bar, respected in the hospitality industry for over 18 years.
We take pride in our loyal customers, vibrant team, and the atmosphere we've fostered. This venue is built on delivering fine wines, culinary excellence, and exceptional customer service.
The key to our success lies in our dedicated team and high standards of service. We are seeking an experienced Assistant Venue Manager to join this team.
- Operational Support: Assist in overseeing day-to-day operations, ensuring everything runs seamlessly.
- Customer Service Excellence: Deliver exceptional service to our loyal customers.
- Staff Training & Management: Provide hands-on training and support to the team.
- Revenue Growth: Contribute to revenue growth through effective management of stock and ordering procedures.
- System Management: Efficiently use hospitality systems, such as IMPOS.
- Security & Safety: Maintain a safe and secure environment for staff and customers.
- Event Coordination: Play a crucial role in promoting events and maintaining our high standards of service.
About you:
- Proven experience in a hospitality management role.
- In-depth knowledge of front-of-house operations, including cocktail service and wine knowledge.
- Strong communication skills with the ability to manage a team and engage with customers effectively.
- A proactive and hands-on approach to training and supporting staff.
- A clear understanding of hospitality systems and the ability to use them efficiently.
- Excellent organisational skills, with the ability to manage multiple priorities in a busy setting.
- A current RSA certificate is required.
- A passion for great food, wine, and customer service
Salary: $60,000 - $70,000 per year
This role offers a unique opportunity to work with a well-established venue and contribute to its continued success.