Talent & Culture Strategist

5 days ago

South Brisbane, Queensland, Australia Accor Full time

Accor's Talent & Culture Manager Opportunity

We are seeking an experienced Human Resources professional to join our team as a Talent & Culture Manager on a full-time basis. Reporting to our General Manager, the successful candidate will provide leadership for the Hotels' Talent and Culture strategies, development, improvements, and implementation.

Key Responsibilities:

  • Prepare, communicate, and implement the annual Talent & Culture strategy to support business goals.
  • Drive employee engagement initiatives to boost retention and performance, working collaboratively with the senior lead team to create and maintain a positive workplace culture.
  • Manage the internal communications function within the hotel to support employee engagement with creativity and flair.
  • In partnership with department heads, assess staffing needs and optimize workforce planning.
  • Recruit for senior positions in Hotel, ensuring communication with Regional T&C to utilize national/international talent pools.
  • Oversee the end-to-end talent acquisition process, prioritizing the candidate experience.
  • Develop, review, and implement Talent & Culture Policies and procedures to support effective people management practices that comply with organizational and legislative requirements.
  • Develop and maintain a stable working environment following the guidelines outlined in the Fair Work Australia Act, National Employment Standards, and relevant Award or Agreement.
  • Provide coaching and mentorship to the heads of department on matters regarding people management.
  • Manage the employee relations functions, encompassing industrial relations, award interpretation, employment contracts, position descriptions, performance management, rewards management.
  • Lead and mentor team members, offering guidance, support, and opportunities for professional growth.
  • Conduct annual Training Needs Analysis (TNA) and prepare a hotel training strategy outlining activities that meet Hotel and departmental operational needs within Accor guidelines.
  • Prepare and communicate monthly Hotel training calendar, ensuring Accor Academy programs are promoted and allocated as necessary as per individual development plans.
  • Actively support Accor's Indigenous Employment and Engagement strategy.
  • Supervise the ongoing implementation of the Management and Talent Performance Review System, recommend development strategies to improve the performance and potential of individual Talent.
  • Manage the Rewards and recognition programs, ensuring they are effectively promoted around the Hotel amongst team members and management as per the Accor guidelines. Promote our commitment to social responsibility and sustainability.

Requirements:

  • Bachelor's Degree in human resources management, Business Administration, or a related field with proven experience in senior-level human resources management roles within dynamic and busy environments.
  • Experience within the hospitality sector an advantage.
  • Experience in managing large diverse seasonal workforces.
  • Strong understanding of HRIS systems with the ability to leverage the system to provide timely reporting and accuracy of information.
  • Comprehensive knowledge of employment laws and regulations.
  • Strong knowledge and experience managing the full employee lifecycle.
  • Proven success in maintaining a positive & results-driven culture.
  • Understanding and previous experience developing a high-performing team.
  • Knowledge and proven experience in interpreting and implementing relevant legislation and awards.
  • Exceptional communication, problem-solving, negotiation, and decision-making skills, with a proactive approach to managing diverse functions in a fast-paced setting.
  • Lead and drive an effective Safety and Return to Work (RTW) framework and strategy.
  • Proven ability to build collaborative relationships to foster a unified leadership approach, commitment to embracing organizational values, and maintaining high professional leadership standards.
  • Ability to work independently and collaboratively in a dynamic and fast-paced environment.
  • Flexibility in hours worked to achieve operational targets.
  • Professional image with high standards of grooming and presentation through and interpersonal skills.

What's in it for you?

  • Join an award-winning team that thinks outside the box.
  • Fun and friendly work environment. We have an 8.2/10 employee satisfaction score.
  • Employee benefit card offering discounted rates at Accor worldwide.
  • Learning programs through our Learn Your Way Academie.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

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