Customer Experience Advocate
2 days ago
We are a leading provider of innovative property solutions, dedicated to simplifying the property journey for all stakeholders. Our mission is to harness expertise and exclusive data to drive change in the way people engage with property.
Job SummaryWe are seeking a highly skilled Customer Experience Partner to join our Commercial-RTA team. As a key member of our Real Time Agent Support Team, you will play a vital role in bridging the gap between customers and developers, ensuring our product meets customer needs and provides a seamless experience.
Key Responsibilities- Support users and internal team members by responding to complex inquiries and finding immediate solutions to imminent issues.
- Identify potential product changes to improve future user experience and document bug fixes/features.
- Process client onboarding and time-critical data entry tasks.
- Communicate issues to development and sales teams.
- Proven experience working in a customer success focused role.
- Exposure to working with technology and SaaS platforms.
- A passion for delivering a great customer experience.
- Analytical and problem-solving skills.
- A collaborative team spirit.
- A dynamic and inclusive work environment.
- Opportunities for growth and development.
- A competitive salary and benefits package.
- A flexible and supportive work culture.
If you are a motivated and customer-focused individual with a passion for technology and delivering exceptional user experience, please submit your application. We look forward to hearing from you.
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Customer Experience Advocate
7 days ago
Perth, Western Australia Commercial-RTA-Customer Experience Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Partner to join our Commercial-RTA team. As a key member of our Real Time Agent Support Team, you will play a vital role in ensuring our customers have a seamless experience with our platform and the people who support it.Key ResponsibilitiesSupport users and internal team members by...
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Customer Experience Specialist
7 days ago
Perth, Western Australia Fisher & Paykel Customer Services Pty Ltd Full timeAbout the RoleFisher & Paykel Customer Services Pty Ltd is a leading provider of home appliance repair services, committed to delivering exceptional customer experiences. We are seeking a skilled and motivated Customer Experience Specialist to join our team in Perth.Key Responsibilities:Perform professional quality service repairs at customer residences or...
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Customer Experience Specialist
1 day ago
Perth, Western Australia Fisher & Paykel Customer Services Pty Ltd Full timeAbout the RoleFisher & Paykel Customer Services Pty Ltd is a leading provider of home appliance solutions, driven by a culture of innovation and customer-centricity. Our team is passionate about delivering exceptional service experiences that exceed customer expectations.Our Opportunity:We are seeking a highly skilled and motivated Appliance Service...
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Tenant Advocate
1 day ago
Perth, Western Australia Recruitment 247 Full timeAbout the RoleWe are seeking a highly skilled and dedicated Tenant Advocate to join our team at Recruitment 24/7. As a Tenant Advocate, you will play a critical role in providing advice and information to tenants under the Queensland Rental Laws.Key ResponsibilitiesProvide expert advice and guidance to tenants on their rights and obligations under the...
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Customer Success Advocate
1 day ago
Perth, Western Australia Data#3 Ltd Full time{"h1": "Customer Success Specialist", "p": "At Data#3 Ltd, we're seeking a skilled Customer Success Specialist to join our team. As a key member of our customer-facing team, you'll play a critical role in delivering exceptional customer experiences throughout the customer lifecycle.Your primary responsibilities will include: * Serving as the primary contact...
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Customer Engagement Specialist
3 days ago
Perth, Western Australia Customer Labs Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Process customer orders and respond to customer inquiries in a timely and professional...
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Customer Experience Liaison
2 days ago
Perth, Western Australia ABN Group Full timeAbout UsABN Group is a leading provider of building and property services in Western Australia and Victoria. With a history spanning almost 45 years, we have established ourselves as a pioneer in the industry, making the dream of home ownership a reality for thousands of people.We operate a diverse range of market-leading companies, including Dale Alcock...
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Customer Experience Manager
7 days ago
Perth, Western Australia Allianz Australia Full timeAbout the RoleWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Experience Manager in our Perth office. As a key member of our claims management team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a positive experience throughout the claims...
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Customer Experience Manager
6 days ago
Perth, Western Australia Retailworld Resourcing Full timeAbout the RoleWe are seeking a visionary Customer Experience Manager to join our dynamic team at Retailworld Resourcing. As a key member of our leadership team, you will be responsible for delivering unparalleled customer service across all channels.Key ResponsibilitiesOptimise Processes: Enhance efficiency to drive productivity and support business...
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Customer Experience Liaison
2 days ago
Perth, Western Australia ABN Group Full timeAbout UsABN Group is a leading provider of building, property, and finance solutions in Western Australia and Victoria. With a rich history spanning almost 45 years, we have established a reputation for delivering high-quality homes and exceptional customer experiences.The RoleWe are seeking a highly skilled and customer-focused individual to join our team...
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Customer Experience Specialist
7 days ago
Perth, Western Australia Edith Cowan University Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at Edith Cowan University. As a key member of our Communications Centre, you will be responsible for delivering exceptional customer experiences to our students and the general public.Key ResponsibilitiesProvide accurate and relevant information to...
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Customer Experience Specialist
4 days ago
Perth, Western Australia Edith Cowan University Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Communications Centre, you will be responsible for delivering exceptional customer experiences to our students and the public.Key ResponsibilitiesProvide accurate and relevant information to customers in...
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Customer Experience Liaison
7 days ago
Perth, Western Australia ABN Group Full timeAbout UsABN Group is a leading provider of building and property services in Western Australia and Victoria. With a history spanning almost 45 years, we have established ourselves as a pioneer in the industry, making the dream of home ownership a reality for thousands of people.We operate a diverse range of market-leading companies, including Dale Alcock...
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Customer Experience Representative
3 days ago
Perth, Western Australia Edith Cowan University Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our Communications Centre, you will be responsible for delivering exceptional customer experiences to our students and the general public.Key ResponsibilitiesProvide accurate and relevant information to...
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Customer Experience Manager
7 days ago
Perth, Western Australia Data#3 Ltd Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team at Data#3 Ltd. As a key member of our Managed Services team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong relationships with our...
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Customer Experience Specialist
6 days ago
Perth, Western Australia IAG Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Consultant. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide outstanding customer service and support to clients via phone,...
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Customer Experience Representative
7 days ago
Perth, Western Australia My NRMA Full timeAbout My NRMAAt My NRMA, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Our purpose is simple: Deliver Exceptional Experiences.We're on a constant journey of improvement, delivering what we proudly call 'My NRMA star...
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Customer Experience Officer
7 days ago
Perth, Western Australia City of Perth Full timeAbout the RoleWe are seeking enthusiastic and passionate individuals to join our team of Customer Experience Officers at the City of Perth.Key Responsibilities:Provide exceptional customer service across various channels, including face-to-face, telephone, and written communication.Assist customers by providing up-to-date information on the City's...
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Customer Experience Leader
7 days ago
Perth, Western Australia Healius Full timeAbout the RoleThe Customer Experience People Leader is a key position within the Customer Experience Centre at Healius, responsible for leading and managing a team of individual contributors. This role requires a strong focus on operational performance, innovation, and change management.Key ResponsibilitiesLead and manage a team of direct reports, ensuring...
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Customer Experience Director
7 days ago
Perth, Western Australia CBRE Full timeAbout the RoleThe Customer Experience Manager is a key position within our organization, responsible for ensuring a market-leading tenant experience throughout all amenities, services, and digital interactions.Key Responsibilities:Develop and execute placemaking, leasing, and tenant retention strategies that align with the asset brand and customer experience...