Repair Project Coordinator

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $58,000 - $88,000

Project Repair Coordinator Role:

We are seeking an exceptional candidate to bring their technical coordination skills and customer service expertise to a role that challenges and rewards them.

The ideal candidate will coordinate repair projects across Australia, ensuring timely and quality repairs for homeowners.

About the Position

This is a key role in our team, requiring strong organisational skills, excellent communication skills and passion for customer service.

The Job Description

  • Liaise with insurance clients, homeowner customers, adjusters and tradespeople to deliver a smooth claim outcome
  • Schedule appointments and coordinate subcontractors, assessors, supervisors and technicians to ensure efficient project delivery
  • Meet KPIs around customer satisfaction, timeliness of repairs, quality of repairs, submission of reports and invoices
  • Construction scheduling experience highly desirable
  • Thrives in a fast-paced environment

Key Responsibilities

  • Develop solutions for customers
  • Coordinate team members
  • Manage deadlines
  • Maintain high standards

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