Repair Coordinator

5 days ago

Melbourne, Victoria, Australia Bay Building Full time

Join a exciting team who together are building something remarkable
- A role with impact, purpose and huge opportunity
- Perm, office based role in Bentleigh East working on repair projects

**About Us**

Bay Building Group is a market leader when it comes to insurance building in Australia. Operating nationally, for 35+ years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage.

**About the Role**

The Bay Building Group is seeking a Repair Coordinator to join its Streamline Projects Team in Vic. Reporting to the Manager | Streamline, you will administer repair jobs from the authorisation phase all the way through to handover/customer sign off. You will ensure all procedures are adhered to, insurer policies are abided by, whilst coordinating with all relevant parties on repair jobs.

**Key Activities (include but are not limited to)**:

- Coordinating all phases of the repair job, scheduling contractors to carry out repairs, job file administration and ensuring repairs are completed per Australian standards/codes and at a high quality
- Job budget management and variation review
- Communicating regularly with all relevant parties regarding the repair process
- Actioning all correspondence received in relation to the jobs you are managing in a timely manner

**Skills and Capabilities**:

- General understanding of insurance, the property claims process or construction concepts (highly desirable)
- Experience managing claims and/or projects
- Customer service experience and stakeholder management

**Why join us?**

In addition to joining a high performing team, you will also have:

- Flexibility considered with WFH options
- Birthday leave after probation
- Great discounts at JB HI-FI
- Discounted Gym Membership and Health Insurance
- Paid parental leave upon meeting policy criteria
- Access to 24/7 Employee Assistance Program for you and your family

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