Equipment Repair Coordinator

17 hours ago


Melbourne, Victoria, Australia beBeeRepair Full time $75,000 - $95,000

About the Equipment Repair Coordinator Role

The Equipment Repair Coordinator position coordinates and finalises Toyota Material Handling equipment repair quotes, assisting Area Service Representatives by providing customers with quotes for tyre and wheel replacements, rental returns, and customer damage repairs.

Key Duties & Responsibilities
- Works with internal departments, suppliers, contractors, and Account Managers to ensure accurate pricing on quotes.
- Collaborates with Rental Manager, ASR's, and Service Department to price rental return, De-hire customer damage to TMHA rental units accurately and invoices according to customer Rental Agreement Terms & Conditions.
- Follows up outstanding quotations to improve customer service and maximise retail work, tracking quotations and providing relevant reporting when requested.
- Compiles and completes all quotes in an accurate and timely manner to meet requirements of customers and organisation.
- Liaises with technicians to identify necessary parts, sublets, and labour required for repairs.
- Updates and supports relevant databases and systems, ensuring all data is correct.

Required Skills and Qualifications
- Trade/mechanical background with field or workshop experience beneficial.
- Solid experience in the spare parts department and system knowledge beneficial.
- Proficient in Microsoft products (Word, Excel, Outlook) and ERP system.
- Proven experience liaising and negotiating with all levels of management, internal and external customers.
- Experience processing a high volume of purchase orders and quotes in an accurate and timely manner.
- Strong verbal and written communication skills.
- Strong work ethic in all dealings with customers and personnel.



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