Repair Network Coordinator

5 days ago

Melbourne, Victoria, Australia beBeeCustomerFocused Full time $80,000 - $120,000
Job Overview:

The ideal candidate will support a network manager in coordinating repairs.

Main Responsibilities:
  • Coordinate the onboarding of new repairers.
  • Assist in strategic planning to optimize network coverage and efficiency.
  • Perform quality checks, reviews, and prepare performance reports.
  • Handle customer service inquiries and escalations related to repairs.
  • Ensure accurate data collection from repair agents.
Required Skills and Qualifications:
  • Minimum 2 years of experience in customer support or administration.
  • Ability to work in a fast-paced environment with multiple tasks.
  • Strong organizational and time-management skills.
  • Excellent verbal and written communication skills.
Benefits:
  • Paid volunteer day.
  • Monthly allowances for phone/internet, wellness, and professional development.
  • Access to comprehensive mental health resources.
  • Inclusive hybrid work model.

Our team values innovation, entrepreneurship, making an impact, prioritizing people, integrity, and being customer-obsessed. We aim to provide a supportive and inclusive environment for our employees.

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