Luxury Hotel Operations Manager

1 month ago


Sydney, New South Wales, Australia Accor Full time

This is an exciting opportunity to be part of a rapidly growing team in one of the leading companies in Australia. Accor, a renowned luxury hotel chain, is looking for a skilled Front Office All Rounder to join their Sofitel Sydney Wentworth team.

Salary: AU$60,000 - AU$80,000 per annum

Job Description:

An ideal candidate will have proven experience in multi-skilling and a high sense of organization. They will possess strong communication skills, excellent personal presentation, and great interpersonal skills with a passion for connecting with people.

The successful candidate will excel in a luxury environment, demonstrating flexibility and willingness to work varying shifts. Experience using a Property Management System (PMS) such as Opera & HotSOS is highly regarded but not essential.

Key Responsibilities:

  • Respond to internal and external phone calls
  • Perform check-in and check-out processes
  • Welcome guests to the hotel and assist with guest queries

Requirements:

  • Proven multi-skilling experience
  • High sense of organization
  • Strong communication and interpersonal skills
  • Flexibility and willingness to work varying shifts
  • Experience using a PMS (Property Management System)

About Accor:

Accor is a world-leading hospitality group offering unique experiences across more than 4,800 hotels and resorts worldwide. With a focus on delivering exceptional customer service, Accor prioritizes building long-lasting relationships with its guests, employees, and partners.

Become Part of the Team:

If you are a motivated and organized individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity. We welcome applications from individuals who share our commitment to excellence and customer satisfaction.



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