Enterprise Relationship Manager

2 days ago

Sydney, New South Wales, Australia beBeeInfluence Full time $225,000 - $250,000
Account Management Specialist">

Job Description:

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We are seeking a highly skilled Account Management Specialist to drive customer retention, growth, and engagement across a portfolio of key accounts.

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As an Account Management Specialist, you will be responsible for developing strategic account plans, fostering executive-level relationships, and ensuring service excellence that delivers measurable results for our customers and partners.

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This role requires a blend of commercial acumen, strong interpersonal skills, and the ability to influence stakeholders across a national network.

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Key Responsibilities:

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  • ">
  • Develop and deliver Strategic Account Plans for key customers.">
  • Build strong executive-level connections and expand relationships across customer organisations.">
  • Negotiate commercial agreements, pricing, and long-term partnerships.">
  • Ensure service KPIs, including on-time and in-full delivery, are consistently met.">
  • Drive revenue growth and margin retention in line with annual targets.">
  • Record and manage customer interactions in CRM systems.">
  • Collaborate with internal stakeholders to deliver customer-focused solutions.">
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Required Skills and Qualifications:

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Proven experience in enterprise account management or business development.

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Strong commercial decision-making skills with the ability to interpret data and develop solutions.

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Exceptional communication and relationship-building skills.

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Experience in the transport and logistics industry is highly desirable.

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Proficiency in Microsoft Excel and CRM systems.

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Ability to influence outcomes and manage change in a matrixed environment.

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Benefits:

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Join a team that delivers exceptional service and results every time.

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At our organisation, we've been setting the standard for excellence for over 40 years. As we enter an exciting phase of growth and innovation, we're raising the bar higher than ever before.

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We are an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

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We are committed to achieving a diverse workforce and strongly encourage applications from all cultures, languages, abilities, sexual orientations, gender identities.

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Our organisation works hard to create a safe and inclusive environment for all.

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We encourage and support our team members to grow their careers with us, by providing ongoing opportunities and development to grow and make a real difference.

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Others:

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Join us in unlocking community knowledge in a new way.

"

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