Enterprise Relationship Manager

5 days ago

Sydney, New South Wales, Australia beBeeAccount Full time $97,632 - $143,945
Job Description">

As a key player in our enterprise sales team, you will be responsible for fostering long-term relationships with existing clients and identifying new business opportunities. Your primary objective will be to maintain and deepen these relationships, ensuring high customer satisfaction, loyalty, and revenue growth.

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To achieve this, you will develop and execute strategic plans to drive account growth, manage a high-value customer portfolio, and collaborate cross-functionally to deliver account portfolio revenue growth. Key outcomes include increased account retention rates, enhanced customer satisfaction, and revenue growth through upselling and cross-selling opportunities.

">Responsibilities:
  • Build strong, long-term relationships with key stakeholders at existing enterprise accounts.
  • Regularly meet with key customers to understand their needs and opportunities.
  • Act as the overall account owner for escalation and issue resolution for our largest and most valuable key accounts.
  • Lead and manage contract renewals and negotiations for key customers.
  • Create and document comprehensive account plans outlining strategies and tactics for retaining and growing individual enterprise accounts.
Requirements">

To succeed in this role, you will need to have:

">
  • 4+ years of experience in sales, account management, or customer success roles, preferably in a B2B or e-commerce environment.
  • A proven track record of managing and growing enterprise accounts.
  • Extensive experience in building and maintaining strong relationships with key stakeholders at enterprise-level accounts.
  • Experience in handling contract renewals and negotiations.
  • Experience in analysing market trends and customer feedback to inform strategy.
What We Offer">

At Woolworths Group, we are committed to providing our employees with a dynamic and inclusive work environment that supports their career growth and wellbeing.

">
  • Team discounts across our range of brands.
  • A global business with endless career possibilities.
  • A progressive and flexible 'work from anywhere' policy.
  • Parental Leave provisions and various leave types.
Why Join Us?">

We believe that everyone belongs at Woolworths Group, regardless of their background or circumstances. We are an equal opportunities employer and welcome applications from diverse candidates.

"],

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