Claims Resolution Specialist

11 hours ago


Melbourne, Victoria, Australia Randstad Full time

Randstad offers an attractive compensation package for this role, including a salary range of $60,000 - $80,000 per annum.

About the Company

Randstad is a leading provider of automotive and insurance services, renowned for its exceptional customer service and dedication to employee development.

Job Description

This Claims Resolution Specialist position involves assessing motor claims and providing end-to-end service to customers and internal stakeholders. Key responsibilities include:

  • Evaluating eligibility for hire car vehicles and making determinations based on previous experience
  • Coordinating repairs and arranging hire car vehicles for customers
  • Providing consultative claim management and following policies, procedures, and documentation guidelines

Requirements

To succeed in this role, you will need 1-2 years of experience in motor or property claims, with strong attention to detail and excellent verbal and written communication skills. A strong desire to deliver positive outcomes for customers is essential.



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