Senior Claims Specialist

2 weeks ago


Melbourne, Victoria, Australia Suncorp Group Full time
Job Title: Senior Claims Specialist

We are seeking a highly skilled and experienced Senior Claims Specialist to join our team at Suncorp Group. As a Senior Claims Specialist, you will be responsible for providing strategic oversight and technical expertise to a portfolio of complex and high-value claims.

Key Responsibilities:
  • Manage and strategize a portfolio of complex and high-value liability claims, ensuring timely and effective resolution.
  • Collaborate with internal stakeholders to develop and implement portfolio-wide strategies, driving excellent customer outcomes and minimizing costs.
  • Provide technical claims support and mentoring to claims teams, promoting best practices and industry expertise.
  • Develop and maintain strong working relationships with stakeholders, both internal and external, to promote alignment of claims strategies.
Requirements:
  • Tertiary qualifications in law, business, or insurance.
  • 5-10 years' experience managing complex professional indemnity and liability claims in a senior claims role.
  • 5 years' experience mentoring and advising less experienced team members, lifting overall team technical capability.
  • Current Practising Certificate (or eligibility) and Admission as a Solicitor in any Australian Court (desirable).
About Suncorp Group:

Suncorp Group is committed to making a difference in the communities we serve. Our Claims teams provide support and understanding for customers in their most challenging times, finding outcomes that get their lives back on track. We believe in creating a diverse, accessible, and inclusive culture, offering flexible work, career development, and internal mobility.



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