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Claims Specialist

1 month ago


Melbourne, Victoria, Australia Kennedy Reid Full time
Job Title: Claims Specialist

At Kennedy Reid, we are seeking an experienced Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing a portfolio of injured workers, liaising with internal stakeholders, and making liability decisions on claims.

The Role
  • Manage a caseload of 50-55 injured workers, ensuring timely and effective resolution of claims.
  • Liaise with key internal stakeholders to coordinate medical treatment and communicate effectively with claimants.
  • Make informed liability decisions on claims, taking into account relevant evidence and stakeholder input.
  • Conduct strategic file reviews with internal stakeholders to drive outcomes and improve claim resolution.
  • Build lasting relationships with company line managers and stakeholders to ensure effective communication and collaboration.
The Benefits
  • Work directly for Kennedy Reid, expanding your skill set within self-insurance.
  • Opportunity to gain varied state exposure as a national role.
  • Manageable caseload of 50-55 claims, allowing for focused attention and effective resolution.
  • Access to onsite medical professionals, including doctors and physiotherapists.
  • Opportunity for internal growth and continued learning within the company.
About You
  • Minimum 2 years of experience in Workers' Compensation claims, either in self-insurance or a scheme agent.
  • Strong understanding of liability claims and claim resolution processes.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with stakeholders.
  • Ability to work independently and as part of a team, with a focus on delivering high-quality results.

To apply, please submit your resume to Abigail Bickerton at Kennedy Reid. If you would like to discuss this opportunity further, please contact Abigail directly on 0436 472 713.