Senior Claims Specialist

4 weeks ago


Melbourne, Victoria, Australia Suncorp Group Full time
Job Description

As a Senior Claims Specialist at Suncorp Group, you will be responsible for overseeing a portfolio of high value and complex specialty claims, including professional indemnity and financial lines, public liability, and property liability. You will act as a subject matter expert, providing technical claims support and mentoring to claims teams to drive excellent customer outcomes and timely resolution.

Key Responsibilities
  • Management and strategic oversight of a portfolio of complex and high value liability claims at a senior claims officer level, exhibiting high technical expertise consistent with industry best practice.
  • Provide strategies and solutions, collaborating with internal legal teams, and briefing panel firms and Counsel where required, in the management of legal issues or other claims complexities arising from cluster claims, class actions, or otherwise high value or contentious claims in the Specialty portfolio.
  • Provide specialist technical advice in relation to strategy or settlement authorisation and indemnity decisions.
  • Manage and influence stakeholders across your relevant functional area to promote alignment of claims strategies and develop and maintain strong working relationships with stakeholders both internal and external.
Requirements
  • Tertiary qualifications in law, business, or insurance (mandatory).
  • 5-10 years' experience managing a portfolio of complex professional indemnity and liability claims in a senior claims role (will consider experience gained in an insurance law firm) (mandatory).
  • 5 years' experience mentoring and advising and developing less experienced team members, lifting overall team technical capability (mandatory).
  • Current Practising Certificate (or eligibility) (desirable).
  • Admission as a Solicitor in any Australian Court (desirable).


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