Conflict Resolution Specialist

1 day ago


Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full time
About the Role

As a Conflict Resolution Specialist at EML (Employers Mutual Limited), you will play a vital role in helping people navigate disputes and find resolutions. Your expertise in conflict resolution, negotiation, and stakeholder management will enable you to make a positive impact on individuals' lives.

We are committed to maintaining a workplace culture that celebrates diversity, inclusion, and respect for all employees. Our team is dedicated to supporting each other and promoting work-life balance.

About You
  • You hold a Bachelor of Laws or equivalent qualification.
  • You have experience in Victorian workers compensation disputation and litigation processes or alternative dispute resolution.
  • You possess strong engagement, negotiation, conflict resolution, people, and stakeholder management skills.
  • You have a solid understanding of Victorian workers compensation legislation, case law, and relevant documentation.
Your Responsibilities
  1. Reporting to the Senior Legal Specialist, you will attend Work Injury Commission (WIC) hearings and provide advice, review evidence, negotiate settlements, and make submissions on facts and law.
  2. You will evaluate disputes, determine resolution strategies, and participate in arbitration hearings and conciliation conferences to facilitate timely resolutions.
  3. Gather and prepare evidence for hearings and conferences, including arranging witnesses, preparing submissions, and delivering clear oral and written content.
  4. You will engage with internal and external stakeholders regarding dispute nature and potential resolution outcomes.
  5. You will meet with workers/worker representatives to discuss disputes and attempt early resolution in line with WorkSafe requirements.
  6. Review scheme trends and individual cases, keeping up-to-date with case law and precedents affecting claims determinations and the scheme.
About Us

We value our people and invest in their professional development, providing generous employee benefits and a supportive work environment. At EML, we strive to be a leader in the industry while fostering a culture that promotes growth, collaboration, and mutual respect.



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