Senior Claims Specialist

3 days ago


Melbourne, Victoria, Australia Hays Recruitment Full time

About the Role:


We are seeking a Senior Claims Consultant to join our team as a key member in managing complex client claims from start to settlement. As a seasoned professional, you will be responsible for working with clients to understand their needs, providing exceptional customer service, and ensuring timely and fair resolution of claims.


Responsibilities:



  • Manage complex client claims from start to settlement
  • Work with clients to understand their needs and provide exceptional customer service
  • Ensure timely and fair resolution of claims
  • Support less experienced team members in their claims management roles
  • Stay up-to-date with current legislation and regulatory requirements

Requirements:



  • Previous experience in claims management within an insurer or complaints role
  • Ability to understand and apply reinsurance principles
  • Portfolio management skills and ability to work with a portfolio of clients
  • Exceptional customer service skills and ability to manage customer contact

What You Will Get:


In exchange for your expertise and dedication, you will receive a competitive salary, opportunities for career growth and development, and the support of a collaborative and dynamic team.


About Us:


Hays Recruitment is a leading specialist recruitment business with over 50 years of experience. We invest in lifelong partnerships that empower people and businesses to succeed.



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