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Front Office Manager

2 months ago

Melbourne, Victoria, Australia Accor Full time
{"title": "Front Office Manager", "description": "Lead the Front Office Team

As a Front Office Manager at Accor, you will be responsible for inspiring your team to deliver exceptional guest experiences while managing the day-to-day operations of the Front Office.

This role requires a hands-on, people-focused leader who can drive a guest-obsessed culture and ensure all service standards are met with friendly and engaging service.

You will handle guest concerns, maximize room revenue, and participate in yield management meetings to implement revenue strategies.

Key Skills:

  • Service-focused personality
  • Previous leadership experience
  • Experience working with Opera or related systems
  • Strong communication and networking skills

What's in it for you?

As a Front Office Manager at Accor, you will enjoy:

  • Employee benefit card with discounted rates worldwide
  • Learning programs through our Academies
  • Opportunities to develop your talent and grow within the company
  • Ability to make a difference through our Corporate Social Responsibility activities

Accor's Commitment to Diversity & Inclusion

We are an inclusive company and strive to attract, recruit, and promote diverse talent. Join us in creating a workplace where everyone feels welcome and valued.", "lang_code": "en-US"}