Lead Service Delivery Manager
2 weeks ago
About Us
Dementia Australia is a national peak body dedicated to providing support and resources for people impacted by dementia.
We are seeking an experienced Service Delivery Manager to lead our client services team in Griffith, ACT.
Job Description:
This part-time permanent position involves managing a team of professionals to deliver high-quality services to people with dementia and their families.
You will be responsible for leading day-to-day operations, identifying client needs, and providing exceptional service delivery.
The role requires collaboration with internal stakeholders, including the State Manager Client Services, to ensure coordinated and consistent service delivery across locations.
You will also be responsible for implementing administrative procedures to enhance program efficiency, overseeing referral and intake processes, and working across CHSP and NDSP funded programs.
About You
To succeed in this role, you should have:
- A relevant tertiary qualification in a health-related field and experience in a similar position.
- Experience in overseeing a service delivery team in a community or health setting.
- Extensive experience working with people with dementia, carers, and families, as well as an understanding of relevant service systems.
- Collaboration and communication skills to build strategic alliances and partnerships.
- Motivation and capability to develop others through mentoring.
- A valid driver's license for occasional intra-state travel.
Salary and Benefits:
The estimated annual salary for this position is AU$85,000 - AU$95,000, depending on experience.
In addition to your salary, you can enjoy flexible work arrangements, generous leave entitlements, salary packaging options, and access to wellbeing programs.
What We Offer:
Dementia Australia values its employees and offers a range of benefits, including:
- Flexible work arrangements to achieve a better work-life balance.
- Generous leave entitlements, including annual leave, paid parental leave, and birthday leave.
- Salary packaging options to increase your take-home pay.
- Access to wellbeing programs, including confidential counseling sessions and employee discounts.
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