Client Services Team Manager Position in Griffith

3 weeks ago


Griffith, Australia Dementia Australia Full time

Dementia Australia seeks a skilled professional to lead the Client Services team in Griffith, delivering high-quality services to people impacted by dementia and their families.

About the Role:

  • Lead a team of professionals in delivering coordinated and consistent service delivery across relevant locations
  • Provide leadership on sensitive and responsive service delivery for people with dementia
  • Coordinated activities to ensure optimum efficiency in program implementation
  • Oversee day-to-day operations, identifying client needs and providing exceptional client service
  • Assist in implementing administrative procedures to enhance program contractual requirements
  • Work across CHSP and NDSP funded programs

About You:

  1. Tertiary qualifications in a relevant discipline (health/allied health/social services sectors) and experience in a similar position
  2. Experience overseeing a service delivery team in a community, health or disability service setting
  3. Extensive experience working with people with dementia, carers and families, with an understanding of Service Systems
  4. Collaborates with others to remove barriers and break down silos
  5. Forges lasting relationships and promotes organisation through strategic alliances and partnerships
  6. Motivates people and develops capability through mentoring
  7. Valid driver's licence required for occasional intra-state travel

Salary and Benefits:

We offer a competitive salary range of $95,000 - $105,000 per annum, plus attractive salary packaging options and employee benefits. These include access to discounts and savings at over 450 retailers, wellbeing programs, and paid study leave.

What We Offer:

  • A supportive work environment that values our people
  • Flexible, hybrid work arrangements to promote work-life balance
  • Opportunities for professional development and growth

About Us:

Dementia Australia is the national peak body and source of trusted information, education, and services for people impacted by dementia. We advocate for positive change and support vital research. Our purpose is to support people impacted by dementia and enable them to live as well as possible.



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