Senior Rehabilitation Services Manager
3 weeks ago
About Kairros
Kairros is a fast-growing company with over 3,500 employees across Australia. We pride ourselves on being an Equal Opportunity Employer, welcoming people from diverse backgrounds to our team.
Salary Range: AU$120,000 - AU$150,000 per annum
We are seeking an experienced Team Leader to join our ACT team as a Senior Rehabilitation Services Manager. As a key member of our leadership team, you will provide strategic direction and guidance to our rehabilitation consultants, while maintaining a caseload of your own.
Key Responsibilities:
- Leadership and Coaching: Provide expert guidance and mentorship to our rehabilitation consultants to ensure they have the skills and knowledge needed to deliver exceptional services.
- Team Performance and Quality: Oversee the performance and quality of our team, identifying areas for improvement and implementing strategies to enhance service delivery.
- Customer Engagement: Build strong relationships with customers, insurers, and other stakeholders to ensure seamless communication and effective case management.
- Growth and Development: Identify opportunities for growth and development within the business, exploring new markets and revenue streams.
- Assessments and Case Work: Undertake assessments and case work, providing expert advice and support to customers and stakeholders.
Requirements:
- Qualifications: Registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology, Social Work, Nursing, or Rehabilitation Counselling.
- Experience: At least 2 years' experience in workers compensation, rehabilitation, and occupational health and safety legislation.
- Travel: A willingness to travel, with a current vehicle and driver's license.
- Communication: Excellent written and verbal communication skills, with the ability to engage with multiple stakeholders.
- Mentoring and Coaching: A passion for mentoring and coaching, with a proven track record of developing high-performing teams.
- Customer Service: Determination to consistently provide a high level of customer service to large customers.
- Punctuality and Time Management: A keen sense of punctuality and the ability to manage time effectively.
Working at Kairros
We value diversity and inclusion, and welcome people from all backgrounds to our team. We are committed to creating a workplace that is supportive, inclusive, and respectful. If you are passionate about rehabilitation services and want to make a real difference in people's lives, we encourage you to apply.
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