
Customer Experience Advocate
19 hours ago
About Our Opportunity
- Offer outstanding customer service by efficiently managing parts inquiries, requests, and quotes.
- Effectively handle phone services to ensure a professional customer experience.
- Utilize APG systems to manage parts and inventory effectively.
- Address customer escalations and maintain accurate order records.
- Meet performance metrics and focus on continuous improvement.
About You
- You are passionate about delivering exceptional customer experiences.
- Have extensive experience in customer service and sales with strong relationship-building skills.
- You are a self-motivated individual with a proactive, solutions-focused mindset.
- You are reliable, punctual, and an effective communicator.
About the Work Environment
We strive to deliver the best customer experience and need dedicated individuals to help us achieve our goals.
This is an ideal time to join our dynamic team as we focus on ongoing improvement, technology, and safety.
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