
Customer Experience Advocate
1 week ago
We're looking for customer-centric individuals to join our team.
- You'll represent Services Australia in our Tier 1 Digital Support team, handling a mix of inbound and outbound calls to help customers with their enquiries.
- Utilize effective communication skills to build rapport and provide engaging customer experiences through friendly conversation.
- Be flexible with working hours to ensure we're available when our customers need us.
- Use strong computer literacy and multi-tasking abilities to efficiently handle customer interactions.
- Maintain excellent communication skills with the ability to listen, empathize, and engage in conversation.
- Must be based in Perth, Australia.
- Australian Citizen.
- Strong computer literacy and multi-tasking abilities.
- Self-motivation, openness to learning new skills, and resilience.
- Fantastic career growth opportunities, including professional development and comprehensive training.
- Supportive team environment with regular social gatherings and collaboration with senior team members.
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