Customer Experience Advocate

1 week ago


Perth, Western Australia beBeeCustomer Full time $105,167 - $114,938
Customer Service Representative

We're looking for customer-centric individuals to join our team.

  • You'll represent Services Australia in our Tier 1 Digital Support team, handling a mix of inbound and outbound calls to help customers with their enquiries.
  • Utilize effective communication skills to build rapport and provide engaging customer experiences through friendly conversation.
  • Be flexible with working hours to ensure we're available when our customers need us.
About the Role
  • Use strong computer literacy and multi-tasking abilities to efficiently handle customer interactions.
  • Maintain excellent communication skills with the ability to listen, empathize, and engage in conversation.
Requirements
  • Must be based in Perth, Australia.
  • Australian Citizen.
  • Strong computer literacy and multi-tasking abilities.
  • Self-motivation, openness to learning new skills, and resilience.
Benefits
  • Fantastic career growth opportunities, including professional development and comprehensive training.
  • Supportive team environment with regular social gatherings and collaboration with senior team members.


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