Customer Experience Advocate

6 days ago


Perth, Western Australia beBeeCustomerSuccess Full time $100,000 - $120,000
Job Opportunity

We are seeking a highly skilled Customer Success Specialist to ensure the success of our customers through exceptional service and support.

About the Role

This is a key position within our organization, responsible for delivering outstanding customer experiences and driving business growth.

Key Responsibilities
  • Customer Support: Provide timely and effective support to customers, addressing their queries and resolving issues in a professional manner.
  • Relationship Building: Develop strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
  • Performance Monitoring: Continuously monitor customer performance, identifying areas for improvement and implementing strategies to enhance overall satisfaction.
Requirements
  • Education: Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience: Minimum 2 years of experience in customer-facing roles, preferably in a similar industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and proficiency in relevant software applications.
What We Offer

As a valued member of our team, you can expect a competitive salary, comprehensive benefits package, and opportunities for career advancement and professional development.



  • Perth, Western Australia beBeeSolutions Full time $55,000 - $72,000

    Customer Service AdvocateDelivering exceptional customer experiences requires more than just providing products on time. As a Customer Service Advocate, you will be at the forefront of connecting with customers, understanding their needs and delivering solutions that meet their expectations.This is a dynamic role that involves learning about our business...


  • Perth, Western Australia beBeeCustomer Full time $80,000 - $120,000

    We're seeking a talented Customer Experience Advocate to join our team. As the first point of contact for customers, you'll play a vital role in delivering exceptional service and ensuring their needs are met.In this exciting opportunity, you'll have the chance to work with internal and external stakeholders at all levels, providing outstanding customer...


  • Perth, Western Australia beBeeCustomer Full time $90,000 - $120,000

    Customer Service Representative Job SummaryWe are seeking a passionate Customer Service Representative to join our team in Perth or Brisbane. As a key member of our customer experience team, you will play a crucial role in delivering exceptional experiences for our customers.Key Responsibilities:Log technical issues, document processes, and manage customer...


  • Perth, Western Australia beBeeCustomerService Full time $45,000 - $65,000

    **Key Role Summary:**An experienced customer service representative is needed to deliver exceptional customer experiences by collaborating closely with sales and operations teams.**Responsibilities:- Respond to customer inquiries and sales via phone and front counter- Resolve customer sales queries and questions efficiently- Provide quotes to customers and...


  • Perth, Western Australia beBeeCustomerExperience Full time $60,000 - $80,000

    Customer Experience ChampionWe are seeking a Customer Experience Coordinator to join our team. As the first point of contact for our customers, you will be responsible for providing a seamless and personalized experience from initial inquiry to project completion.Your key responsibilities will include:Establishing strong relationships with customers through...


  • Perth, Western Australia beBeeCustomer Full time $105,167 - $114,938

    Customer Experience ConsultantThe Customer Experience Consultant is the first point of contact for clients utilizing our salary packaging and novated leasing services.Key responsibilities include managing client interactions, conducting face-to-face meetings, administering ongoing amendments to salary packaging arrangements, and participating in quality...


  • Perth, Western Australia beBeeCustomerSuccess Full time $90,000 - $120,000

    As a Customer Success Advocate, you will play a pivotal role in enhancing our customers' experience. Based in Perth, AU, this position will be at the forefront of delivering exceptional customer service.Key ResponsibilitiesCustomer Onboarding: Collaborate with sales teams to ensure seamless transitions and successful implementations. Act as a technical...


  • Perth, Western Australia beBeeEmpathy Full time $90,000 - $120,000

    Job OverviewAs a Customer Service Specialist, you will be responsible for responding to inbound enquiries relating to deceased estate matters. You will act as the interface between the customer and our Estate Settlement Services Processing Teams, providing high levels of empathy and emotional intelligence during interactions.Key ResponsibilitiesProviding a...


  • Perth, Western Australia beBeeCustomer Full time $105,167 - $114,938

    Customer Service RepresentativeWe're looking for customer-centric individuals to join our team.You'll represent Services Australia in our Tier 1 Digital Support team, handling a mix of inbound and outbound calls to help customers with their enquiries.Utilize effective communication skills to build rapport and provide engaging customer experiences through...


  • Perth, Western Australia beBeeCustomerSuccess Full time $60,000 - $95,000

    Unlock the Potential of Customer SuccessWe offer a unique opportunity to make a meaningful difference in the lives of others by delivering exceptional results for our clients.About the Role: As a Customer Success Professional, you will play a critical part in ensuring that our clients' users have a seamless experience with our software. This involves...