Customer Service Advocate

3 days ago

Perth, Western Australia beBeeSolutions Full time $55,000 - $72,000
Customer Service Advocate
Delivering exceptional customer experiences requires more than just providing products on time. As a Customer Service Advocate, you will be at the forefront of connecting with customers, understanding their needs and delivering solutions that meet their expectations.

This is a dynamic role that involves learning about our business operations from the inside out. You will support a dedicated portfolio of customers and work collaboratively with teams across the business to provide seamless customer service.


Key Responsibilities
  • Provide timely updates and insights to customers and internal teams
  • Collaborate with supply chain, sales, and operations teams to deliver tailored solutions for customers
  • Identify areas for process improvement and implement changes to enhance the customer experience

About You
We are seeking someone who is enthusiastic, customer-focused, open to learning, and comfortable working in a team environment. Key skills include:

  • Ability to resolve complex issues and identify creative solutions
  • Proactive mindset and genuine interest in customer satisfaction
  • Clear written and verbal communication skills and strong relationship-building abilities
  • High attention to detail, time management, and prioritisation skills

Why Choose This Role?
This role offers opportunities to innovate, learn, and grow with the business, supported by inclusive leadership and a positive team culture. You will have the chance to develop your skills, create innovative solutions, and experience connection and care in a dynamic work environment.

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