Customer Service and Sales Coordinator
4 days ago
A 100% Australian-owned business specialising in engineering, design, production, installation, and maintenance of safety and digital signage solutions nationwide.
We are committed to innovation and quality, setting the standard in signage solutions across Australia.
Job OpportunityWe are seeking a highly motivated Sales Co-ordinator to join our team. As a key member of our sales team, you will play a vital role in driving sales growth and delivering exceptional customer service.
Responsibilities- Manage inbound calls and handle sales representative inquiries and bookings with professionalism and efficiency.
- Coordinate equipment availability and logistics, ensuring seamless delivery of services to clients.
- Facilitate communication between sales, operations, and inventory management teams to ensure seamless service delivery.
- Contribute to stock management and coordinate workshop planning, ensuring efficient utilisation of resources.
- Ensure customer service levels are consistently met, with strong attention to detail in all tasks.
- Excellent communication and 'people skills' to build strong relationships with clients and colleagues.
- Determination and drive to work towards and meet targets, contributing to the success of the team.
- The ability to develop in-depth knowledge about our products and markets, staying up-to-date with industry trends.
- Good business sense and a professional manner, with the ability to interact with all levels of staff, management, directors, and external contacts.
- Ability to work unsupervised, with high work ethic and time management skills essential for success in this role.
- Written, numerical, and verbal skills, highly required for effective communication and task completion.
- A Passion for Sales and Customer Service, with a commitment to delivering exceptional results.
- Competitive salary ranging from $75,000 to $85,000 + superannuation benefits.
- Annual bonus of 8% paid quarterly, providing opportunities for additional income.
- Genuine career progression in a business focused on development, with opportunities for advancement and growth.
- A Monday-to-Friday work schedule, offering a healthy work-life balance.
- An excellent team culture, supporting collaboration and teamwork.
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