Customer Service Coordinator

3 weeks ago


Brisbane, Queensland, Australia MJD Recruitment Full time

We are seeking a passionate and confident front-of-house and customer experience professional to join our client in Warana, Queensland. In this role, you will assist customers with a range of service and sales inquiries related to our diverse building products, providing an exceptional customer service experience.

Key Responsibilities:

  • Deliver high-quality service to both internal and external customers.
  • Answer a high volume of inbound calls and emails promptly and courteously.
  • Contribute to the growth of the business as a front-line representative.
  • Maintain detailed knowledge of products and services.
  • Assist sales representatives and manage data entry for orders, credits, returns, and stock inquiries.

Requirements:

  • Knowledge of the building industry or experience in administration and reception roles.
  • Proficiency in Microsoft Office.
  • Strong time management, organisational skills, and excellent attention to detail.

We offer a competitive salary and a dynamic work environment that values inclusivity, employee benefits, and opportunities for growth and recognition.



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