Customer Relationship Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $85,000 - $110,000

At allnex, you can go to work knowing you make a lasting impact on the world around you. Our work helps to protect and improve more than 1,000 products; from interior coatings for airplanes and scratch-resistant coatings for smartphones, to corrosion protection for cars, and even printing inks for glossy magazines.

We are present in 4 regions, with more than 4,000 employees globally, and serve customers in over 100 countries.

Job Overview

A Customer Service Representative role has become available at our office in Glen Waverley, Victoria.

Responsibilities:
  • Provide customers with a high quality point of contact, in order to meet their needs including placement of orders, deliveries, inquiries and problem solving
  • Receive and follow up customer inquiries, problems and complaints through to completion and resolution, or refer them to the appropriate personnel
  • Act as an extension of the sales team and support the Account Managers in the field
  • Strive to build successful relationships with both internal and external customers
Required Skills and Qualifications

To be successful in this role, you must have:

  • A proactive attitude and be highly motivated
  • Ability to build strong relationships with both internal and external stakeholders
  • Good understanding of standard commercial practice
  • General computer literacy / competency, experience using an ERP system for data entry, order processing -SAP desirable
  • Capacity to work accurately, attention to detail and make decisions on competing priorities
  • Ability to effectively communicate technical and commercial issues to all stakeholders written and verbally
  • Previous experience with or within the Composites industry would be advantageous but not essential, training will be provided
Benefits

We offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity

allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.

Find out how you can make an impact
Check out our career page for available opportunities.

  • Customer Relationship Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeAccount Full time $90,000 - $120,000

    Account Management RoleThe Account Manager is responsible for managing customer relationships and growing accounts within the Healthcare division. This role requires a highly motivated individual to liaise closely with clients, providing subject matter expertise on CSSD and infection prevention & control related products.Key Responsibilities:Manage customer...

  • Building Customer Relationships Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerFocused Full time $75,000 - $99,000

    Job Title: Personal Banking SpecialistJob DescriptionThis is a key customer-facing role in our branch network where you will have quality conversations with customers on a day-to-day basis, creating a seamless experience for each person you serve.Your primary responsibility will be to assist customers with their transactional and savings banking needs. You...

  • Customer Relationship Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerSupport Full time $90,000 - $115,000

    About The RoleThis position plays a vital role in delivering first-class support to customers, both internally and externally.The successful candidate will be integral in building relationships with customers, requiring strong communication skills and a customer-focused approach.Please note – this is not a call centre role.In This Fast Paced Role, You...

  • Customer Relationship Management Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $110,000

    Unlock your potential as a customer relationship management specialist and drive business growth by developing and implementing lifecycle and loyalty strategies.The RoleA leading retailer seeks an experienced professional to define and implement CRM strategies in conjunction with the head of digital, manage customer loyalty programs, map customer journeys to...

  • Customer Relationship Marketing Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeMarketing Full time $98,270 - $107,023

    Customer Relationship Marketing SpecialistJob Description:As a customer relationship marketing specialist, you will play a pivotal role in driving customer engagement and revenue growth through effective retention marketing strategies. You will be responsible for developing and executing retention marketing campaigns across multiple channels, including email...

  • Customer Relationship Manager

    1 week ago

    Melbourne, Victoria, Australia beBeeCustomerCare Full time $68,000 - $92,000

    Customer Care Specialist Job OpportunityWe are seeking a highly skilled professional to join our team as a Customer Care Specialist. The ideal candidate will possess excellent interpersonal skills, including written and verbal communications, as well as experience in manufacturing or customer care.Main Responsibilities:Liaise with customers to resolve orders...

  • Customer Relationship Management Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeRelationship Full time $80,000 - $120,000

    Customer Relationship Management (CRM) SpecialistThe role of a CRM Specialist revolves around enabling data-powered strategies across all brands.As a key member, you will collaborate closely with various teams to implement personalized communications through multiple channels.Targeted Campaigns – Develop and deploy targeted campaigns in Braze (email, SMS,...

  • Relationship Builder and Customer Service Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $100,000

    About us:">Job OverviewWe're seeking a highly skilled communicator and relationship builder to join our team as a Momentum Specialist. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with vulnerable customers.">Key Responsibilities">Provide high-quality customer service...

  • Building Strong Customer Relationships as an Immunology Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeImmunology Full time $150,000 - $180,000

    Immunology Account Manager Job OverviewThis is an exciting opportunity to join our team as an Immunology Account Manager, where you will play a crucial role in building strong relationships with customers across your assigned territory.As an Immunology Account Manager, your primary responsibility will be to drive the adoption of our Immunology therapies and...

  • Customer Relationship Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeRelationship Full time $120,000 - $260,000

    About Our BusinessWe're dedicated to building strong relationships with our customers. Our team of experts provides personalized insights and solutions, working closely with clients to share in their passion and success.Key Responsibilities:Establish and maintain strong relationships with clientsDevelop and implement tailored solutions to meet client...