Relationship Builder and Customer Service Specialist

6 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $100,000

About us:

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Job Overview

We're seeking a highly skilled communicator and relationship builder to join our team as a Momentum Specialist. As a key member of our organization, you will be responsible for providing exceptional customer service and building strong relationships with vulnerable customers.

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Key Responsibilities

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  • Provide high-quality customer service through respectful conversations and efficient communication
  • Manage a portfolio of high-risk customers on the Keeping Momentum program
  • Offer end-to-end support to customers via various channels
  • Investigate customer issues and collaborate with other departments to resolve disputes


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