Customer Service Representative
7 days ago
At McCain Foods, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring our customers receive exceptional service throughout the order processing flow, including readying loads for shipment and managing inbound and outbound inquiries.
About the Role
- Participate in and act in accordance with all safety and Chain of Responsibility policies
- Responsible for on time, accurate supply of orders
- Provide informed, accurate and prompt responses to customer inquiries
- Process and investigate to resolution customer returns
- Provide load out summaries to cold stores and transport carriers
- Create, distribute and file Incident Reports regarding defined McCain or Vendor performance failures
About You
- Extensive experience in customer service within an FMCG environment inc. distribution / supply chain environment
- Thrives handling multiple priorities at the same time
- Accurate data entry skills and document management
- Well organised approach to record keeping
- Ability to establish and maintain interpersonal relationships
- Can analyse information and use logic to address work related issues
- High computer literacy with strong skills in Microsoft word, specifically Microsoft Excel
Why Join McCain Foods?
- Employee & Family Assistance Program
- Pioneering, innovative and dedicated development programs
- Opportunity to Chip In and give back to the community as part of our paid volunteer program each year
- Referral bonus incentive scheme
- Exciting and collaborative work environment
- McCain cares about sustainability and giving back to the community
Are you a people person who loves helping others? If yes, we want to hear from you.
Mccain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. Mccain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Employee Privacy Policy
Job Family: Customer Service Division: ANZ Department: Customer Service Location(s): AU - Australia : Victoria : Ballarat Company: McCain Foods (Aust) Pty.
-
Customer Service Representative
7 days ago
Ballarat, Victoria, Australia Federation University Australia Full timeJob OpportunityFederation University Australia is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This is an exciting opportunity to provide exceptional customer service to current and prospective students at all levels of study.About the RoleAs a Customer Service Representative, you will be...
-
Customer Service Representative
1 week ago
Ballarat, Victoria, Australia Federation University Australia Full timeCustomer Service OpportunitiesFederation University Australia is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will provide exceptional service to current and prospective students, assisting with enquiries and applications.About the RoleAs a Customer Service Representative,...
-
Customer Service Representative
7 days ago
Ballarat, Victoria, Australia HOBAN Recruitment Full timeCustomer Service RepresentativeAt HOBAN Recruitment, we're seeking a highly skilled Customer Service Representative to join our team in Ballarat. As a key member of our team, you'll be responsible for delivering exceptional customer service to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Uphold our clients' policies, ensuring...
-
Customer Service Representative
2 months ago
Ballarat, Victoria, Australia Telstra Full timeAbout the RoleWe are seeking an experienced Customer Service & Sales professional to join our team at Telstra. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences in our retail stores.Key Responsibilities:Provide quality customer service to all customersMaximise sales by providing latest product and...
-
Customer Service Representative
6 days ago
Ballarat, Victoria, Australia Serco Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Contact Centre team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide excellent customer...
-
Customer Service Representative
5 days ago
Ballarat, Victoria, Australia Federation University Australia Full timeFederation University Australia is seeking highly skilled individuals to join our team as Customer Service Representatives. In this role, you will provide exceptional customer service to current and prospective students at all levels of study, assisting with enquiries through all modes of services.About the RoleYou will be responsible for:Providing quality...
-
Customer Service Representative
11 minutes ago
Ballarat, Victoria, Australia Melba Support Services Full timeJob SummaryAt Melba Support Services, we are seeking a highly skilled and empathetic individual to join our team as a Customer Service Representative. This role is responsible for managing and responding to enquiries related to our services, providing accurate information, guidance and support to people seeking access to our services.Key...
-
Customer Service Representative
6 days ago
Ballarat, Victoria, Australia gforce employment + recruitment Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at gforce employment + recruitment. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide outstanding customer service to drive sales and support company...
-
Customer Service Representative
2 days ago
Ballarat, Victoria, Australia Belgravia Leisure Full timeThe RoleOur Member Services Officers are the backbone of our business, providing essential services such as sales, reception, and merchandising to our members, casual users, and potential new members in accordance with our established operational routines and procedures.The role involves prospecting, touring, closing, and getting referrals for future sales....
-
Customer Service Representative
17 hours ago
Ballarat, Victoria, Australia Belgravia Leisure Full timeThe RoleOur Member Services Officers are the backbone of our business, providing essential services such as sales, reception, and merchandising to our members, casual users, and potential new members in accordance with our established operational routines and procedures.The role involves prospecting, touring, closing, and getting referrals for future sales....
-
Customer Service Representative
1 month ago
Ballarat, Victoria, Australia Belgravia Leisure Full timeAbout the RoleAt Belgravia Leisure, our Member Services Officers are the backbone of our business, providing essential services to our members, casual users, and potential new members in accordance with our established operational routines and procedures.Key ResponsibilitiesProspect for new business opportunities and represent the facility and Belgravia...
-
Customer Service Representative
2 weeks ago
Ballarat, Victoria, Australia Federation University Australia Full timeCustomer Service OpportunitiesFederation University Australia is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our Service Centre, you will provide exceptional service to current and prospective students, assisting with enquiries and applications.About the RolesWe have two...
-
Customer Service Representative
2 months ago
Ballarat, Victoria, Australia Telstra Full timeJob OverviewAbout the RoleWe are seeking a highly skilled and experienced Customer Service & Sales professional to join our team at Telstra. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.Key ResponsibilitiesProvide quality customer service to all...
-
Customer Service Representative
18 hours ago
Ballarat, Victoria, Australia Westpac Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Westpac. As a Personal Banking Advisor, you will be responsible for delivering exceptional customer service and providing financial solutions to our clients.Key ResponsibilitiesManage transactional and savings needs for our customersConnect customers with specialists...
-
Customer Service Representative
18 hours ago
Ballarat, Victoria, Australia Federation University Australia Full timeFederation University Australia is seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. As a key member of our Service Centre, you will provide exceptional customer service to current and prospective students at all levels of study, assisting with enquiries through all modes of services.About the RoleYou will...
-
Customer Service Representative
4 weeks ago
Ballarat, Victoria, Australia Officeworks Full timeAbout UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.The RoleWe're looking for a Customer Service Representative to join our team in Ballarat. As a key member of our team, you'll be...
-
Customer Service Representative
6 days ago
Ballarat East, Victoria, Australia Conquest Recruitment Group Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Conquest Recruitment Group. The successful candidate will work 38 hours a week, commencing at 8am, and will be responsible for providing exceptional customer service and administrative support.Key Responsibilities:Provide high-quality customer service via phone and...
-
Customer Service Representative
2 months ago
Ballarat East, Victoria, Australia Conquest Recruitment Group Full timeAbout the RoleWe are seeking an experienced Customer Service Officer to join our team at Conquest Recruitment Group. The successful candidate will work as an on-hired employee, working 38 hours a week. The role will involve reporting to the Sales Manager and being responsible for a range of customer service and administrative duties.The ideal candidate will...
-
Customer Service Representative
2 weeks ago
Ballarat East, Victoria, Australia mccainfood Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Officer to join our team at McCain Foods. As a key member of our customer service team, you will be responsible for ensuring our customers receive exceptional service throughout the order processing flow.Your primary focus will be on providing informed, accurate, and prompt...
-
Customer Service Representative
2 weeks ago
Ballarat East, Victoria, Australia Conquest Recruitment Group Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our team at Conquest Recruitment Group. As an on-hired employee, you will work 38 hours a week, commencing at 8am, and report directly to the Sales Manager.Your key responsibilities will include providing exceptional customer service via phone, confirming orders and deliveries,...