Customer Service Representative

21 hours ago


Ballarat, Victoria, Australia Westpac Full time

About the Role

We are seeking a skilled Customer Service Representative to join our team at Westpac. As a Personal Banking Advisor, you will be responsible for delivering exceptional customer service and providing financial solutions to our clients.

Key Responsibilities

  • Manage transactional and savings needs for our customers
  • Connect customers with specialists when required
  • Proactively engage with customers via phone or email

Requirements

  • Sales Experience: a proven ability to meet and exceed sales targets
  • Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy
  • Customer Service Experience: ideally in a customer-facing role
  • Personality: an energetic personality coupled with a genuine passion for helping people
  • Resilience: the ability to remain calm and composed while managing challenging situations or difficult customers
  • Team Player: ability to work effectively with colleagues to support branch goals and deliver outstanding service
  • Adaptability: a will to learn and adapt to new banking procedures and technologies

What We Offer

At Westpac, we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces. We offer competitive remuneration, a great culture, and a range of benefits including generous paid and unpaid parental leave, superannuation, and opportunities for career growth and development.

How to Apply

Start here. Just click on the APPLY or APPLY NOW button.



  • Ballarat, Victoria, Australia Federation University Australia Full time

    Job OpportunityFederation University Australia is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This is an exciting opportunity to provide exceptional customer service to current and prospective students at all levels of study.About the RoleAs a Customer Service Representative, you will be...


  • Ballarat, Victoria, Australia Federation University Australia Full time

    Customer Service OpportunitiesFederation University Australia is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will provide exceptional service to current and prospective students, assisting with enquiries and applications.About the RoleAs a Customer Service Representative,...


  • Ballarat, Victoria, Australia HOBAN Recruitment Full time

    Customer Service RepresentativeAt HOBAN Recruitment, we're seeking a highly skilled Customer Service Representative to join our team in Ballarat. As a key member of our team, you'll be responsible for delivering exceptional customer service to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Uphold our clients' policies, ensuring...


  • Ballarat, Victoria, Australia Telstra Full time

    About the RoleWe are seeking an experienced Customer Service & Sales professional to join our team at Telstra. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences in our retail stores.Key Responsibilities:Provide quality customer service to all customersMaximise sales by providing latest product and...


  • Ballarat, Victoria, Australia Serco Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our Contact Centre team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide excellent customer...


  • Ballarat, Victoria, Australia Federation University Australia Full time

    Federation University Australia is seeking highly skilled individuals to join our team as Customer Service Representatives. In this role, you will provide exceptional customer service to current and prospective students at all levels of study, assisting with enquiries through all modes of services.About the RoleYou will be responsible for:Providing quality...


  • Ballarat, Victoria, Australia Melba Support Services Full time

    Job SummaryAt Melba Support Services, we are seeking a highly skilled and empathetic individual to join our team as a Customer Service Representative. This role is responsible for managing and responding to enquiries related to our services, providing accurate information, guidance and support to people seeking access to our services.Key...


  • Ballarat, Victoria, Australia gforce employment + recruitment Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at gforce employment + recruitment. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide outstanding customer service to drive sales and support company...


  • Ballarat, Victoria, Australia Belgravia Leisure Full time

    The RoleOur Member Services Officers are the backbone of our business, providing essential services such as sales, reception, and merchandising to our members, casual users, and potential new members in accordance with our established operational routines and procedures.The role involves prospecting, touring, closing, and getting referrals for future sales....


  • Ballarat, Victoria, Australia Belgravia Leisure Full time

    The RoleOur Member Services Officers are the backbone of our business, providing essential services such as sales, reception, and merchandising to our members, casual users, and potential new members in accordance with our established operational routines and procedures.The role involves prospecting, touring, closing, and getting referrals for future sales....


  • Ballarat, Victoria, Australia Belgravia Leisure Full time

    About the RoleAt Belgravia Leisure, our Member Services Officers are the backbone of our business, providing essential services to our members, casual users, and potential new members in accordance with our established operational routines and procedures.Key ResponsibilitiesProspect for new business opportunities and represent the facility and Belgravia...


  • Ballarat, Victoria, Australia Federation University Australia Full time

    Customer Service OpportunitiesFederation University Australia is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our Service Centre, you will provide exceptional service to current and prospective students, assisting with enquiries and applications.About the RolesWe have two...


  • Ballarat, Victoria, Australia Telstra Full time

    Job OverviewAbout the RoleWe are seeking a highly skilled and experienced Customer Service & Sales professional to join our team at Telstra. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.Key ResponsibilitiesProvide quality customer service to all...


  • Ballarat, Victoria, Australia Federation University Australia Full time

    Federation University Australia is seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. As a key member of our Service Centre, you will provide exceptional customer service to current and prospective students at all levels of study, assisting with enquiries through all modes of services.About the RoleYou will...


  • Ballarat, Victoria, Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.The RoleWe're looking for a Customer Service Representative to join our team in Ballarat. As a key member of our team, you'll be...


  • Ballarat East, Victoria, Australia mccainfood Full time

    At McCain Foods, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring our customers receive exceptional service throughout the order processing flow, including readying loads for shipment and managing inbound and outbound inquiries.About the...


  • Ballarat, Victoria, Australia Belgravia Leisure Full time

    The RoleAt Belgravia Leisure, we are seeking a highly motivated and customer-focused individual to join our team as a Member Services Officer. This role is the heart of our business, providing essential services to our members, casual users, and potential new members.The Member Services Officer will be responsible for prospecting, touring, and closing sales,...


  • Ballarat, Victoria, Australia Woolworths Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in a fast-paced retail environment.Key ResponsibilitiesProvide excellent customer...


  • Ballarat, Victoria, Australia Randstad Full time

    About the RoleRandstad Ballarat is seeking a skilled Call Centre Operator to join their team in Regional Victoria. As a key member of the customer service team, you will be responsible for providing exceptional service to customers via phone, email, and in-person.Key Responsibilities:Provide professional and positive service to all customers, responding to...


  • Ballarat, Victoria, Australia Telstra Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Service & Sales professional to join our team at Telstra. As a key member of our retail store team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide quality customer service to all customers, ensuring a...