Customer Service Representative

7 days ago


Ballarat, Victoria, Australia HOBAN Recruitment Full time
Customer Service Representative

At HOBAN Recruitment, we're seeking a highly skilled Customer Service Representative to join our team in Ballarat. As a key member of our team, you'll be responsible for delivering exceptional customer service to our clients, ensuring their satisfaction and loyalty.

Key Responsibilities:

  • Uphold our clients' policies, ensuring satisfaction both over the counter and on the road.
  • Test and assess learner drivers on well-defined courses, providing constructive and unbiased feedback that aids in their growth.
  • Serve customers face to face with professionalism and care, ensuring every interaction is top-notch.
  • Process payments, manage cash, and conclude end-of-day banking meticulously.
  • Manage administrative duties and update critical data in systems seamlessly.

What We Offer:

  • Competitive compensation: earn $33+ per hour, showcasing your dedication and skill.
  • Stability and growth: a steadfast position with ample opportunities for progression.
  • Supportive atmosphere: be a part of a culture that champions your growth and well-being.
  • Comprehensive training: receive training in both customer interactions and call centre operations.

Requirements:

  • A drive to assist others, empowering them to reach their goals.
  • Detailed, organized, and always on top of tasks.
  • Stellar customer service skills, both in-person and over the phone.
  • A full and valid Victorian Drivers' Licence.


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