Customer Service Representative
2 months ago
About the Role
We are seeking a highly skilled and experienced Customer Service & Sales professional to join our team at Telstra. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.
Key Responsibilities
- Provide quality customer service to all customers, ensuring their needs are met and exceeded.
- Maximise sales by providing the latest product and service information to customers, and achieving sales and performance targets.
- Ensure store presentation is in line with retail shop standards, maintaining a clean and organised store environment.
Requirements
- Experience in a customer-facing role, with a proven track record of delivering great customer experiences.
- Ability to solve complex problems and think critically in a fast-paced environment.
- Effective communication skills, with the ability to work with diverse customer groups.
- Previous experience in a customer-facing environment is highly advantageous.
What We Offer
- Fantastic career growth prospects, with opportunities for professional development and advancement.
- Ongoing product training and development, ensuring you stay up-to-date with the latest products and services.
- In-store mentorship and support, helping you to succeed in your role.
- A highly rewarding sales environment, with opportunities to exceed sales targets and achieve recognition.
- Corporate discounts and benefits, including access to exclusive employee programs.
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