Customer Service Representative

4 weeks ago


Ballarat, Victoria, Australia Officeworks Full time

About Us

At Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.

The Role

We're looking for a Customer Service Representative to join our team in Ballarat. As a key member of our team, you'll be responsible for providing expert advice to customers, operating as a proud Officeworks brand ambassador, and working collaboratively with the team to ensure great customer service is always delivered.

Key Responsibilities

  • Provide exceptional customer service and support to customers in-store and over the phone
  • Operate as a proud Officeworks brand ambassador, promoting our products and services
  • Work collaboratively with the team to achieve sales and customer service targets
  • Be flexible and available to work a variety of hours, including weekdays and weekends

About You

We're looking for someone who is passionate about customer service, enjoys working in a fast-paced environment, and is flexible with their availability. If you're a team player who is committed to delivering exceptional customer experiences, we'd love to hear from you.

Our Culture

At Officeworks, we're committed to creating a safe and supportive work environment for all our team members. We offer a range of benefits, including flexible working arrangements, ongoing training and development opportunities, and a generous discount program.

What We Offer

  • A supportive and inclusive work environment
  • Flexible working arrangements to suit your needs
  • Ongoing training and development opportunities to progress your career
  • Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch
  • A key focus on wellbeing and safety

How to Apply

If you're passionate about customer service and want to join a dynamic team, please submit your application. As part of the recruitment process, you'll be required to complete an online assessment, which will take approximately 20 minutes to complete.



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