Desktop Support Specialist

1 month ago


Melbourne, Victoria, Australia Corpay Full time
About the Role

We are seeking an experienced Desktop Support Administrator to join our team at Corpay. In this role, you will provide desktop support, assist with onboarding, and resolve immediate issues for internal employees across two Melbourne offices.

Key Responsibilities
  • Resolve desktop application, workstation, and equipment problems in a timely manner with minimal disruptions.
  • Process equipment changes, including PC's, laptops, headsets, monitors, mobile phones, and printers.
  • Maintain image software for desktop operating systems and required applications.
  • Communicate project status, including tasks, iterations, and milestones, in a timely manner.
  • Maintain inventory of replacement systems.
  • Document internal procedures, troubleshooting steps, and known issues.
About You

You will be customer service-oriented, have strong interpersonal skills, and the ability to work effectively in a diverse and fast-paced environment. You will be courteous, polite, and self-motivated, with the ability to work well without close supervision.

To be considered for this role, you must have:

  • 3+ years' experience in a Help Desk tier 1/tier 2 role.
  • Proven background with core operating systems and applications, including ServiceNow, Zoom Phone, AWS Workspaces, desktop imaging, Microsoft Intune, Jira, Confluence, Okta, Cisco Endpoint, and M365.
  • Above-average knowledge of MS Office, Exchange, Active Directory, Office 365, SQL server, Windows OS, networking protocols, and peripheral management.
  • Bachelor's degree in technology and Cisco CCNA/and or MCSA certification preferred.
What You'll Get in Return
  • Competitive Salary + Super.
  • Fuel Discounts.
  • Life Insurance.
  • Discounted Gym Membership.
  • Work Anniversary Day Off.
  • Organisation with ongoing incentives and a people-focused culture.

You must have the right to live and work in Australia to apply for this job.



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