Desktop Support Specialist
1 month ago
We are seeking a highly skilled Desktop Support Specialist to join our team at Pyramid Global Technologies.
Key Responsibilities:
- Build and configure laptops as per standard specifications
- Troubleshoot application and OS issues faced by employees
- Take actions as advised by the Manager related to IT policies
- Update Antivirus and windows patches
- Communicate with employees regarding the update on Service requests/Allocation of laptops
- Allocate/deallocate Assets in CMDB
- Ensure All Laptops/desktops working properly
- Responding to service issues on time
- Respond to user tickets regarding hardware, software install/manage end-user IT equipment
- Send/ship IT hardware to users
- Set up computers/endpoints and install software for various applications and programs
- Provide Technical support across the company (this may be in person or over the phone/remote) regarding any operating system issues
- Keep track of the number of laptops/desktops in the store
- Providing physical support to the core Technical team in the server room
- Serve as the first point of contact for the customer seeking technical assistance
- Direct unresolved issues to respective teams
- Inventory management of all IT assets
Candidate Specifications:
- Relevant Qualifications preferred
- ITIL V3 Foundation, MCSA certified
- Candidate without certifications but able to demonstrate an exceptional level of knowledge and skills with a proven track record may be considered
- Pre-Requisite: Having approximately 3 years of experience working in IT support Operations with the multiplatform environment (windows, cisco)
- Experience with contact center support will be preferred
- In-depth knowledge of Windows 10, office 365, etc.
- Knowledge; troubleshooting of multiplatform devices like Laptops, Phones, tablets, soft phones
- Hands and feet Support to the core team in the server room. Like providing remote to the core team.
- Coordinate with the service desk, Tech M team, and client technical team for resolution
- Some experience with Asset management
- Standard SOE deployment
- Troubleshooting using remote tools
- Basic knowledge of DNS, DHCP services
- Basic knowledge of windows server and client
- Has experience working with the following ITIL processes: Incident Management
Requirements:
- Process-oriented
- Highly self-driven and thrive with minimum supervisor
- Able to operate well in an environment where teamwork is critical
- Good at handling stress and critical/difficult situation
-
Desktop Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading IT services partner, delivering innovative solutions to medium to large-scale enterprises.We seek an experienced Desktop Support Specialist to join our team, providing timely and accurate assistance to end-users within our desktop computing environment.Key Responsibilities:Coordinating various activities and...
-
Desktop Support Specialist
1 month ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading IT services provider, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Officer to join our team. The successful candidate will be responsible for providing onsite and on-call assistance to end-users within...
-
Desktop Support Specialist
5 days ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading global IT services partner that supports medium to large-scale enterprises. We are dedicated to delivering exceptional technical support and expertise to our clients.As a Desktop Support Officer, you will be responsible for providing timely and accurate assistance to end-users within the organisation's desktop computing...
-
Desktop Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies Job DescriptionAt Axiom Technologies, we are seeking a skilled Desktop Support Officer to join our team. The ideal candidate will have excellent technical skills, a strong analytical mindset, and excellent customer service skills.Responsibilities:• Coordinate desktop computing activities, from simple tasks to complex plans.• Provide...
-
Desktop Support Specialist
1 month ago
Melbourne, Victoria, Australia Corpay Full timeAbout the RoleWe are seeking an experienced Desktop Support Administrator to join our team at Corpay. In this role, you will provide desktop support, assist with onboarding, and resolve immediate issues for internal employees across two Melbourne offices.Key ResponsibilitiesResolve desktop application, workstation, and equipment problems in a timely manner...
-
Desktop Support Specialist
1 month ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading provider of IT services to medium to large-scale enterprises. Our team is dedicated to delivering exceptional support to our clients.We are seeking a skilled Desktop Support Officer to join our team. As a key member of our support team, you will be responsible for providing timely and accurate assistance to end-users within...
-
Desktop Support Specialist
4 weeks ago
Melbourne, Victoria, Australia NTT DATA Services Full timeRole Overview:We are seeking a skilled Desktop Support Engineer to join our team in Melbourne, Victoria (AU-VIC), Australia (AU). The successful candidate will be responsible for providing exceptional support to end-users, ensuring the smooth operation of our desktop systems and technologies.Key Responsibilities:Act as the primary point of contact for...
-
Desktop Support Specialist
4 weeks ago
Melbourne, Victoria, Australia NTT DATA Services Full timeRole Overview:We are seeking a skilled Desktop Support Engineer to join our team in Melbourne, Victoria, Australia. As a key member of our EUC Team, you will provide support to End Users in a Client Environment, ensuring seamless IT operations.Key Responsibilities:Act as a primary point of contact for clients, providing timely and effective...
-
Melbourne, Victoria, Australia Pyramid Global Technologies Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Pyramid Global Technologies. This role will be responsible for providing top-notch technical support to our employees, ensuring that their laptops and desktops are running smoothly.Key Responsibilities:BUILD AND CONFIGURE LAPTOPS: Configure laptops according to standard...
-
Desktop Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading IT services provider, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Officer to join our team. The successful candidate will be responsible for providing timely and accurate assistance to end-users within...
-
Desktop Support Professional
3 weeks ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading provider of IT services to medium to large-scale enterprises.We are looking for a skilled Desktop Support Officer to coordinate a range of activities from simple tasks to complex plans.This role will provide onsite and on-call assistance to end-users within the organisation's desktop computing environment.Key responsibilities...
-
Desktop Support Specialist
7 days ago
Melbourne, Victoria, Australia Axiom Technologies Full timeJob DescriptionAxiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises, offering innovative solutions and timely service delivery.This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment, ensuring optimal service delivery. Key responsibilities include...
-
Desktop Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAbout Axiom TechnologiesA global IT services partner supporting medium to large-scale enterprises, we deliver innovative solutions tailored to our clients' needs.Salary and BenefitsWe offer a competitive salary range of $50,000 - $70,000 per annum, depending on experience.Job DescriptionThe Desktop Support Officer will provide onsite/on-call assistance to...
-
Desktop Support Specialist
1 month ago
Melbourne, Victoria, Australia Centorrino Technologies Full timeDesktop Support OfficerCentorrino Technologies is seeking a skilled Desktop Support Officer to join our embedded education team in Melbourne. As a Desktop Support Officer, you will be responsible for providing high-quality, onsite technical support to our customers.Key Responsibilities:Ensure the smooth day-to-day operations of our customers'...
-
Desktop Support Specialist
6 days ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies is a leading global IT services partner that provides cutting-edge support to medium to large-scale enterprises.We are seeking an experienced and skilled Desktop Support Officer to join our team. The ideal candidate will possess excellent customer service skills, be able to troubleshoot complex technical issues, and have in-depth knowledge...
-
Desktop Support Specialist
3 days ago
Melbourne, Victoria, Australia Axiom Technologies Full timeAxiom Technologies: A Global IT Services PartnerWe are seeking a highly skilled and experienced Desktop Support Officer to join our team at Axiom Technologies. As a global IT services partner, we support medium to large-scale enterprises, providing comprehensive technology solutions that drive business growth.This role offers an exciting opportunity to work...
-
Desktop Support Specialist
4 weeks ago
Melbourne, Victoria, Australia NTT DATA Services Full timeRole Overview:NTT DATA Services is seeking a skilled Desktop Support Engineer to join our team in Melbourne, Victoria, Australia. As a key member of our End User Computing (EUC) team, you will be responsible for providing exceptional support to our clients in a client environment.Key Responsibilities:Act as a primary point of contact for clients, providing...
-
Desktop Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Centorrino Technologies Full timeAt Centorrino Technologies, we're looking for a skilled Desktop Support Specialist to join our team. This Technical Support Officer role will involve providing high-quality onsite technical support to our customers. As an Onsite IT Support Technician, you'll be working closely with our customers to resolve technical issues and ensure smooth day-to-day...
-
ICT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia TLC Healthcare Full timeAbout the RoleTLC Healthcare is a leading healthcare organization that values innovation and excellence. We are seeking an experienced ICT Support Specialist to join our dynamic ICT Team.The successful candidate will provide desktop support across all our business units, ensuring seamless IT operations and exceptional customer service.Key...
-
Desktop Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Centorrino Technologies Full timeDesktop Support Officer Job DescriptionAt Centorrino Technologies, we're seeking a skilled Desktop Support Officer to join our mobile team. As a key member of our team, you'll be responsible for delivering high-quality, onsite technical support to our customers.Key Responsibilities:Ensure the smooth day-to-day operations of our customers' operations.Develop...