Desktop Support Specialist

7 days ago


Melbourne, Victoria, Australia Axiom Technologies Full time

Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Our team is looking for a skilled Desktop Support Specialist to coordinate activities and provide onsite/on-call assistance to end-users within our desktop computing environment.

Key Responsibilities:

  • Troubleshoot computer OS/peripherals issues
  • Handle different PC operating systems (Windows 7/8 and 10)
  • Perform hardware/software installation and deployment using tools like SCCM
  • Maintain knowledge of SOE and group policies
  • Provide printer support and MS Office tools installation/troubleshooting
  • Offer excellent customer service and people skills
  • Manage time and resources to meet expectations in high-profile situations

Requirements:

  • At least two of the following IT qualifications: PC/Laptop OEM Maintenance Certification, CompTIA A+ Certification, Microsoft Certified IT Professional (MCITP) certification, or Microsoft Office Specialist (MOS) Certification
  • 1+ year of relevant experience in a similar role

What We Offer:

Axiom Technologies is committed to delivering quality services and supporting our team members in their career growth. If you are passionate about delivering excellent service and have the necessary skills and experience, please submit your resume to us.



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