Guest Service Representative

3 weeks ago


The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time
Customer Service Representative Opportunity

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Oaks The Entrance Waterfront Suites. As a key member of our front desk team, you will be responsible for delivering exceptional customer experiences and ensuring our guests feel welcome and supported throughout their stay.

Key Responsibilities:

  • Welcome and check-in guests in a professional and friendly manner
  • Communicate effectively with guests and colleagues to ensure seamless service delivery
  • Make bookings and assist guests with their stay
  • Provide exceptional customer service and resolve any issues that may arise

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • Ability to work a variety of shifts, including weekends and public holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Discounts on accommodation and other benefits
  • A positive and supportive work environment

We are committed to providing our guests with an exceptional experience, and we are looking for someone who shares our passion for delivering outstanding customer service. If you are a motivated and enthusiastic individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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