Hotel Customer Experience Associate

5 hours ago

The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

About Us


Minor Hotels is a global hospitality leader with over 530 properties across the globe. We pride ourselves on delivering exceptional guest experiences and fostering a positive workplace culture.


The Opportunity


We are seeking a part-time Guest Service Agent to join our team at Oaks The Entrance Waterfront Suites in Australia. As a key member of our front desk team, you will be responsible for providing warm and welcoming service to our guests from check-in to check-out.


Key Responsibilities:



  • Welcome and assist guests during their stay
  • Communicate professionally and effectively with guests and colleagues
  • Make bookings and reservations as required
  • Ensure a smooth and efficient check-in and check-out process

Requirements:


To succeed in this role, you will need:



  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • Availability to work a variety of shifts including weekends and public holidays

Benefits:


We offer a range of benefits to support your career growth and well-being, including:



  • 50% discounts on accommodation across Minor Hotel brands in Australia and New Zealand
  • Access to paid parental leave benefits
  • 20% discount on accommodation for friends and family
  • Additional paid leave including birthday and study leave
  • Educational financial support and NIB insurance discounts
  • Discounts on furniture, entertainment, and wellness programs

About You


We value diversity and inclusivity and encourage applications from candidates with working rights within Australia or New Zealand. If you are passionate about delivering exceptional customer service and have a strong desire to grow and progress in your career, we would love to hear from you.


Estimated salary: AU$45,000 - AU$55,000 per annum, depending on experience.

  • Customer Experience Ambassador

    2 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    Customer Service RoleMinor Hotels is an international hotel owner, operator, and investor, currently with a diverse portfolio of over 530 properties worldwide.The company operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.We are looking for a Customer Service Agent to join the team at Oaks The...

  • Customer Experience Ambassador

    2 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    Oaks Hotels are seeking an enthusiastic and dedicated Guest Service Agent to provide exceptional customer service to our guests.As a key member of our team, you will be responsible for ensuring a smooth and enjoyable experience for our guests, from check-in to check-out.Welcome and check-in guestsCommunicate professionallyMake bookingsAssist guests during...

  • Customer Service Representative

    1 month ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled and enthusiastic Guest Service Agent to join our team at Oaks The Entrance Waterfront Suites. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Guest Service Agent

    4 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    Customer Service Excellence at Oaks The Entrance Waterfront SuitesWe are seeking a part-time Guest Service Agent who is passionate about delivering exceptional customer experiences to join our team at Oaks The Entrance Waterfront Suites.As a key member of our front desk team, you will be responsible for creating a warm and welcoming atmosphere for our...

  • Guest Service Representative

    4 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    Job Title: Guest Service AgentAt Oaks The Entrance Waterfront Suites, we are seeking a highly skilled and enthusiastic Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Retail Experience Coordinator

    5 hours ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Coles Full time

    Company Overview:Coles Supermarkets is a leading retail company in Australia, operating over 800 supermarkets across the country. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Salary:The estimated salary for this role is AU$30-$40 per hour, depending on experience and location.About the...

  • Maintenance Technician

    4 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    About the RoleWe are seeking a part-time Maintenance Handyperson to join our team at Oaks The Entrance Waterfront Suites. As a key member of our facilities team, you will be responsible for maintaining the presentation of guest rooms and public areas, as well as carrying out repairs within the property.Key ResponsibilitiesUndertake general repairs and...

  • Maintenance Technician

    3 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    About Minor HotelsMinor Hotels is a global hospitality company with a diverse portfolio of over 530 properties across 50+ countries. We operate under various brands, including Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow, and TIVOLI.Our Business in Australia and New ZealandMinor Hotels AU & NZ is a leader in strata titled accommodation...

  • Handyman Technician The Entrance Australia

    3 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    At Minor Hotels, we are seeking a skilled Maintenence Handyperson to join our team at Oaks The Entrance Waterfront Suites.The successful candidate will be responsible for maintaining the presentation of guest rooms and public areas, as well as carrying out repairs within the property.Key Responsibilities:Undertake general repairs and maintenance as...

  • Maintenance Handyman

    2 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    **Job Title:** Maintenance HandymanMinor Hotels is an international hotel owner, operator, and investor with a diverse portfolio of over 530 properties worldwide. We are currently seeking a part-time Maintenance Handyman to join our team at Oaks The Entrance Waterfront Suites.The ideal candidate will be responsible for maintaining the presentation of guest...

  • Maintenance Technician

    4 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    Minor Hotels is a leading international hotel owner, operator, and investor with a diverse portfolio of over 530 properties across 50+ countries.We are currently seeking a part-time Maintenance Handyperson to join the team at Oaks The Entrance Waterfront Suites.Key Responsibilities:Undertake general repairs and maintenance as required;Provide induction and...

  • Maintenance Technician

    4 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    Minor Hotels is a leading international hotel owner, operator, and investor with a diverse portfolio of over 530 properties across 50+ countries.We are currently seeking a part-time Maintenance Handyperson to join the team at Oaks The Entrance Waterfront Suites.About the Role:Undertake general repairs and maintenance as required;Provide induction and...

  • Maintenance Worker

    1 week ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    About the RoleWe are seeking a part-time Maintenance Handyman to join our team at Oaks The Entrance Waterfront Suites.As a Maintenance Handyman, you will be responsible for maintaining the presentation of guest rooms and public areas, as well as carrying out repairs within the property.The ideal candidate will have previous hands-on building maintenance...

  • Handyperson Maintenance Specialist

    2 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Minor Hotels Full time

    Role OverviewWe are seeking a part-time Maintenance Handyperson to join our team at Oaks The Entrance Waterfront Suites.Key ResponsibilitiesMaintain the presentation of guest rooms and public areas.Carry out repairs within the property.Undertake general repairs and maintenance as required.Provide induction and supervision of external contractors.Implement...

  • Maintenance Handyman

    2 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    About the Role:Oaks The Entrance Waterfront Suites is seeking a part-time Handyman Maintenance Technician to join their team.The successful candidate will be responsible for maintaining the presentation of guest rooms and public areas and carrying out repairs within the property.Undertake general repairs and maintenance as required;Provide induction and...

  • Handyperson

    4 weeks ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    Oaks Hotels is seeking a part-time Maintenance Handyperson to join their team at Oaks The Entrance Waterfront Suites. The successful candidate will be responsible for maintaining the presentation of guest rooms and public areas, as well as carrying out repairs within the property. Key responsibilities include undertaking general repairs and maintenance,...

  • Hospitality Team Member

    3 days ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    Job Title: Hospitality Team Member - Cleaning and MaintenanceOaks The Entrance Waterfront Suites, a renowned hotel chain, is seeking a highly motivated and detail-oriented individual to join their housekeeping team as a Hospitality Team Member - Cleaning and Maintenance.We offer an attractive salary of $55,000 - $65,000 per annum, depending on experience,...

  • Handyperson

    1 month ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    About the Role:We are seeking a part-time Maintenance Handyperson to join our team at Oaks The Entrance Waterfront Suites. As a key member of our team, you will be responsible for maintaining the presentation of guest rooms and public areas, as well as carrying out repairs within the property.Key Responsibilities:Undertake general repairs and maintenance as...

  • Maintenance Handyman

    5 hours ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    About the RoleWe are seeking a part-time Maintenance Handyman to join our team at Oaks The Entrance Waterfront Suites.As a key member of our maintenance team, you will be responsible for maintaining the presentation of guest rooms and public areas, as well as carrying out repairs within the property.Key Responsibilities:Undertake general repairs and...

  • Housekeeping Attendant

    2 months ago

    The Entrance North Peninsula Natural Area, New South Wales, Australia Oaks Hotels Full time

    About Oaks The Entrance Waterfront SuitesWe are seeking a motivated and reliable individual to join our housekeeping team as a Cleaner/Housekeeping Attendant.About the RoleEnsure a high standard of cleanliness is maintained in all areas of the hotel.Complete cleaning tasks on time and within allocated hours.Use provided specialized equipment and chemicals as...