Insurance Client Services Specialist

1 week ago


Wolli Creek, Australia JB Hi-Fi Full time

Client Support - Insurance

Position Overview:

As a vital member of our Insurance team, you will play a key role in assisting with the replacement of lost or stolen products on behalf of various Insurance Companies. Your expertise will be crucial in ensuring a seamless experience for our clients.

Key Responsibilities:

  • Collaborate with Insurance Companies, insured clients, and retail locations.
  • Assess and provide quotes for consumer electronics needing replacement.
  • Handle inbound and outbound communications (non-sales related).
  • Prepare orders and manage an ongoing caseload effectively.
  • Achieve performance metrics and deadlines aligned with Service Level Agreements.

This role demands a proactive approach in a dynamic environment, making it ideal for individuals with relevant experience who are ready to engage actively.

Ideal Candidate Profile:

The successful candidate will possess exceptional customer service abilities and a meticulous attention to detail. Key attributes include:

  • A friendly and professional demeanor on the phone.
  • Strong customer service orientation.
  • High attention to detail.
  • A proactive mindset.
  • Excellent time management and multitasking skills.
  • Familiarity with consumer electronics and appliances (preferred but not essential).

Application Process:

Interested candidates are encouraged to submit their CV for consideration.



  • Wolli Creek, Australia JB Hi-Fi Full time

    Client Support - Insurance Job Overview: This position involves providing essential support to the Insurance division, ensuring efficient service delivery for product replacements on behalf of Insurance Companies. About Us: JB Business is a leading division within the JB Hi-Fi Group, recognized for its expertise in strategic technology procurement....


  • Wolli Creek, Australia JB Hi-Fi Full time

    Insurance Client Liaison Job Type: Permanent Full Time Location: VIC - Metro Categories: Insurance About Us JB Business stands as a leading division within the JB Hi-Fi Group, recognized for its rapid growth in the field of strategic technology procurement. Our extensive portfolio encompasses End User Compute, Mobile Devices, IT Hardware,...


  • Wolli Creek, Australia JB Hi-Fi Full time

    About JB Hi-FiJB Hi-Fi is a leading technology solutions provider, offering a wide range of services and products to businesses and individuals.About the RoleWe are seeking a highly skilled and experienced Client Support Specialist to join our Insurance team. As a Client Support Specialist, you will be responsible for providing exceptional customer service...

  • Client Support

    4 weeks ago


    Wolli Creek, Australia JB Hi-Fi Full time

    Client Support - Insurance Apply now Job no: 512238 Work type: Permanent Full Time Location: VIC - Metro Categories: Insurance About Us JB Business is one of the fastest growing divisions of the JB Hi-Fi Group. We are the market leader in strategic technology procurement with an expansive portfolio including End User Compute, Mobile...


  • Wolli Creek, Australia JB Hi-Fi Full time

    About JB Hi-FiJB Hi-Fi is a leading consumer electronics retailer with over 200 stores across Australia and New Zealand. We pride ourselves on offering the widest range of products, competitive prices, and exceptional customer service.About the OpportunityWe are seeking skilled subcontractors to join our team as Home Installation Specialists. As a Home...


  • Wolli Creek, Australia JB Hi-Fi Full time

    About JB Hi-FiJB Hi-Fi is a leading consumer electronics retailer with over 200 stores across Australia and a team of 13,000 employees. We specialize in consumer electronics, home entertainment, small appliances, and white goods, offering a wide range of products and services to our customers.Our CultureWe pride ourselves on a culture that values teamwork,...


  • Albany Creek, Australia Brisbane Veterinary Specialist Centre Full time

    **BRISBANE VETERINARY SPECIALIST CENTRE - SMALL ANIMAL SURGICAL SPECIALIST** **About us** Brisbane Veterinary Specialist Centre (BVSC) is a multidisciplinary specialist hospital that sees a broad range of both medical, oncological and surgical cases. We have specialists in internal medicine, feline medicine, surgery, surgical oncology, dentistry We are...


  • Halls Creek, Australia Suncorp Group Full time

    Your Role Join our dynamic Agribusiness team as a Client Relationship Associate, where you will play a vital role in assisting the Relationship Manager with the oversight and expansion of a diverse portfolio of esteemed Agribusiness clients. This position offers a unique chance to collaborate with dedicated banking professionals while enhancing your...

  • Counter Specialist

    1 day ago


    Wolli Creek, Australia JB Hi-Fi Full time

    Counter Specialist - Dandenong Apply now Job no: 512414 Work type: Permanent Full Time Location: VIC - Metro Categories: Customer Service, Administration & Operations About Us JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances,...


  • Tennant Creek, Australia Anyinginyi Health Aboriginal Corporation Full time

    Location: Tennant Creek and the surrounding Barkly regionPosition: Client Support Officer vacanciesClassification: AdministrationSalary: $67,591 - $73,081 per annumGenerous salary packaging: $15,899.94 p/aProfessional development incentive: Allowance of $1,500 p/aEmployment Type: Full TimeReports to: Administration ManagerEmployment conditions: Per AHAC...


  • Tennant Creek, Australia Anyinginyi Health Aboriginal Corporation Full time

    Position OverviewWe are seeking a dedicated Client Support Officer to contribute to our Health Services Section. This role is essential in delivering culturally sensitive and effective administrative support to our clients.Location: Tennant Creek and surrounding Barkly regionClassification: AdministrationSalary: $67,591 - $73,081 per annumSalary Packaging:...


  • Tennant Creek, Australia Anyinginyi Health Aboriginal Corporation Full time

    Position OverviewWe are seeking a dedicated Client Support Officer to join our Health Services Section. This role is crucial in delivering high-quality administrative support within our health care framework.Location: Tennant Creek and the surrounding Barkly regionClassification: AdministrationSalary: $67,591 - $73,081 per annumSalary Packaging: Generous...

  • Counter Specialist

    20 hours ago


    Wolli Creek, Australia JB Hi-Fi Full time

    About JB Hi-FiJB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods.Our PurposeWe want to own the tech and entertainment space, grow our customer base, and support our people to be the best and deliver the highest quality service.About the...

  • Customer Service

    3 months ago


    Wolli Creek, Australia Holloway Removals and Storage Full time

    **Customer Service Representative** Are you ready to join an amazing team and take on a new challenge? Look no further than Holloway Removals and Storage! We are seeking a highly motivated, enthusiastic, and committed Customer Service Representative who wants to be part of a business that values Innovation, Respect, Integrity and Customer Centricity. This...

  • Customer Service

    3 months ago


    Wolli Creek, Australia Holloway Removals and Storage Full time

    **Customer Service Representative** Are you ready to join an amazing team and take on a new challenge? Look no further than Holloway Removals and Storage! We are seeking a highly motivated, enthusiastic, and committed Customer Service Representative who wants to be part of a business that values Innovation, Respect, Integrity and Customer Centricity. This...

  • Counter Specialist

    2 days ago


    Wolli Creek, Australia JB Hi-Fi Full time

    About JB Hi-FiJB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. Our purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We strive to own the tech and entertainment space, grow our customer base, and support our...


  • Armstrong Creek, Queensland, Australia Stride Full time

    {"title": "Clinical Services Specialist", "content": "About StrideStride is a leading provider of mental health services, specializing in working with adults and young people. Our mission is to deliver high-quality, evidence-based care that improves the lives of our clients.Job SummaryWe are seeking a Clinical Services Specialist to join our team at...


  • Wolli Creek, Australia Infinity Care Full time

    Are you seeking a rewarding career where you can have a positive impact on others' lives? Infinity Care is seeking experienced support workers to assist people with disabilities, frail aged individuals, and their caregivers in maintaining their independence at home. As a support worker, you'll be responsible for providing a range of services, such as social...


  • Wolli Creek, Australia JB Hi-Fi Full time

    About JB Hi-FiJB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. Our purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We strive to own the tech and entertainment space, grow our customer base, and support our...


  • Halls Creek, Australia Suncorp Group Full time

    Your Role Join our dynamic Agribusiness team as a Junior Relationship Manager, where you will play a crucial role in assisting the Relationship Manager with the stewardship and expansion of a portfolio of esteemed Agribusiness clients. This position offers a unique chance to collaborate with dedicated banking professionals while enhancing your expertise...